GoodLife Fitness Front Desk Representative
GoodLife Fitness
Welcome GoodLife Fitness Members as a Front Desk Representative using customer service, communication, and fitness knowledge. Create a clean, safe Club environment.
The Motivator is often the first Associate Members and Potential Members meet when arriving. You will greet guests, manage check-ins, answer calls, book appointments, and support questions about FitFix and Cardio machines. You will also explain memberships, services, products, and amenities while resolving Member concerns.
Key Responsibilities:
- Greet Members and Potential Members at Club arrival
- Check Members in for workouts
- Answer calls within three rings and book appointments
- Support FitFix and Cardio machine questions
- Complete cleaning tasks and Club runs
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and fitness industry knowledge
- Previous customer service and sales experience is an asset
Bring approachable service, front desk expertise, and fitness knowledge to help GoodLife Fitness Members enjoy positive Club experiences.
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