Distribution & Client Services Coordinator
$24 - $26 per hourCentral Okanagan Community Food Bank
Job Responsibility:
COMPANY PROFILE:
The Central Okanagan Food Bank is located in the BC interior and serves the communities of Kelowna and West Kelowna. We serve over 10,000 individuals per month, 44% are children under the age of 15 and another 19% are seniors on a fixed income. Additionally, we provide surplus food to 40-50 local non-profit organizations in the area and across the southern BC interior. Our impact continues to grow.
JOB SUMMARY:
The Central Okanagan Food Bank is the heart of food insecurity support in the community. From here, a tight knit group of volunteers and staff build, sort, and distribute food hampers to those who need support. The COFB has seen rapid growth and we need a dynamic, interpersonally gifted leader who can help us meet the increased demand while expanding client focused processes and systems.
TYPICAL DUTIES AND RESPONSIBILITIES:
1. Equipping staff with the tools and knowledge they need to be successful.
2. Monitoring data management systems.
3. Working with the Warehouse Coordinator to ensure sufficient re-stocking.
4. Work closely with the Volunteer & Engagement Coordinator about daily operational issues.
5. Ensuring successful off-site distribution at satellite locations.
6. Oversee client registrations are handled in a timely manner and all clients are treated in a professional manner.
7. Ensure excellent client support during hamper distribution.
8. Ordering food from various retail partners.
QUALIFICATIONS:
Skills and Abilities:
· Demonstrates concern for Clients and issues of poverty, and food security.
· Exhibits excellent interpersonal and communication skills, both verbal and written in addition to excellent listening skills.
· Exhibits strong organizational and time management skills: ability to prioritize and manage multiple tasks.
· Ability to exercise good judgement, problem solving, critical thinking and flexibility in response to changing situations and needs
· Demonstrates proficiency in Link2Feed, and Microsoft Office including Word, Excel, and Outlook programs.
· Ability to work effectively independently and as a team.
· Knowledge, experience, and willingness to learn about Food Bank operations.
· Demonstrated ability to effectively introduce and follow change that is consistent with the vision, purpose, and operating principles of the Central Okanagan Food Bank
· Basic Food Safety knowledge
· Good physical fitness
Job Type: Full-time
Pay: $24.00-$26.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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