Client Relations and Operations Manager

Job description

About Hindbo Construction

If you are looking for a place where your work genuinely matters, this is the kind of company people stay with for years. Don Hindbo built the business in 1992, and his son Coady has spent more than twenty years learning the trade and growing the company alongside him. Together they have become one of Salmon Arm’s most trusted custom home builders, known for quality, consistency, and a reputation that no competitor can match.

What sets this team apart is the culture. The crew is experienced, loyal, and proud of the work they deliver. Many come from farming and trades backgrounds where hard work is second nature, and that mindset shows in every project. The environment is steady, hands on, and genuinely enjoyable. You are trusted to take ownership, work independently, and deliver work you can be proud of. Quality is the expectation, not the exception.

Leadership is one of the biggest reasons people join and stay. Coady is calm, supportive, and grounded. He understands real life and stands behind his team when challenges come up. In return, he looks for people who want to commit, contribute, and grow. This is a family oriented, community focused company with team members who serve as local firefighters and volunteers. You are not just building homes. You are building for your own community.

If you want to work for owners who care about their people, pay attention to the details, and lead with common sense and respect, this is the right place. Ideas are welcomed, learning is encouraged, and good work is recognized. This is an opportunity to join a respected builder where you can make a real impact and be part of a team that takes pride in everything they create.

What We Offer

• Competitive salary based on experience

• Opportunities for growth with a reputable custom home builder/commercial construction

• Supportive team environment

• Health insurance & benefits

Position Overview

This role is designed for a confident professional who excels in business development and client engagement. You will serve as the first point of contact for prospective clients, representing the company with professionalism, credibility, and a strong understanding of the custom home building process. Your focus will be on building relationships, qualifying new opportunities, and setting the tone for a high‑quality client experience from the very first conversation. Alongside the sales function, you will oversee the day‑to‑day operations of the office, ensuring communication, scheduling, and workflow remain organized and efficient.

Key Responsibilities  

Business Development & Client Relations:

• Generate and manage leads through networking, referrals, and marketing efforts

• Meeting with potential clients to understand their vision and present our custom home solutions

• Assist with proposals, estimates, and contracts

• Maintain strong relationships with clients throughout the building process

Office Management:

• Assist in administrative tasks, including scheduling, document management, and correspondence

• Coordinate with vendors, subcontractors, and internal teams

• Support project management ensuring projects run smoothly and efficiently

Job requirements

Qualifications

• Experience in sales, preferably in real estate, construction, or home building

• Approachable personality and professional demeaner with clients and team engagements

• Strong organizational and multitask skills

• Self-motivated and work well independently and collaboratively within a team

• Excellent communication and interpersonal abilities

• Proficiency in Microsoft Office. Ability to understand construction project management software

• Knowledge of home construction process and construction drawings is a plus

Actual compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

On-site

• Kelowna , British Columbia , Canada

CA$50,000 - CA$70,000 per year

Hindbo Construction

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