Customer Service Order Representative
TTI Group
Support Milwaukee customers through accurate order entry, responsive service, and clear communication from Techtronic Industries’ Milwaukee team.
As a Customer Experience Representative, you will deliver service to internal and external customers while supporting the sales team. The position combines customer relationships, order ownership, and timely communication. Microsoft Office proficiency, organization, and attention to detail support daily performance.
Key Responsibilities:
- Build customer and sales team relationships through responsive support
- Enter accurate orders within the 24-hour turnaround time
- Verify product and price precision for every order
- Email order numbers, prices, inventory, shipping dates, and delays
- Answer inquiries about ETAs, tracking, prices, availability, and products
Requirements:
- Minimum one year of customer service experience
- Strong verbal and written communication skills
- Microsoft Office proficiency and customer-focused service mindset
- Results-oriented approach with task prioritization and urgency
- Strong attention to detail and collaborative attitude
Bring customer service, order accuracy, communication, and Microsoft Office skills to the Milwaukee customer experience team.
#J-18808-LjbffrVacancy posted 5 hours ago
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