Booklet Associate

Booklet Associate

Who We Are

At GroupSource, we believe great work starts with a strong foundation, built on purpose, people, and partnership. For over 40 years, we've partnered with Canadian organizations to design and administer affordable, customized group benefit plans. We're more than just a service provider; we're an extension of our clients, committed to delivering exceptional service with care and integrity.

That same commitment extends to our people. We put relationships first because when employees feel seen, supported, and empowered, everyone thrives. From your first day, you'll step into a collaborative, inclusive, and flexible environment where your voice matters and your growth is championed.

At GroupSource, our client-first mindset drives everything we do. You'll be part of a team that shows up for one another and for our clients, backed by a leadership team that listens, adapts, and leads with purpose. Together, we turn partnership into impact, delivering real results for our clients and meaningful experiences for our people.

Why This Role Matters

The Booklets Associate will create and update benefit booklets for clients and their employees, as well as create and update the contracts between GroupSource, carriers, and clients, all within Service Level Agreement (SLA) timelines.

This is a hybrid role based out of our Calgary office, working 2 days in office and 3 days from home.

What You'll Be Responsible For

• Creating and updating benefit booklets and contracts online.
• Transferring plan design information from one document into a booklet and contract.
• Uploading current booklets to administrative and claims systems.
• Punching and binding booklets when required.
• Contributing to the continuous improvement of business processes.
• Other duties and projects as the organization requires.

What You Bring to the Table

• Completion of post-secondary education an asset
• 1-2 years' administrative experience; preferably working with contracts or the legal field
• Familiarity with CRM and insurance carriers or benefit administration
• Microsoft Office; experience with Adobe an asset
• Minimum 50 wpm keyboarding speed

Critical Competencies

You will succeed in this role if you are:

• A Team Player – Works with others to achieve individual, team, department, and organizational goals. Values diverse perspectives and works well with others to achieve the best possible outcome, committed to the team's success and focused on a common set of objectives.
• A Quality & Accuracy-focused Professional – Consistently produces high-quality, accurate work that meets organizational standards, with strong attention to detail and a commitment to precise results. Applies systems knowledge effectively and engages in peer review to reduce errors and enhance overall work quality.
• A Strong Time Manager – Effectively manages time and prioritizes tasks to meet deadlines, SLAs, and organizational goals, balancing multiple responsibilities while adapting to changing demands and staying on track without sacrificing quality.

Compensation

At the time of this posting, the estimated annual base salary for this position is $47,000-$50,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass the comprehensive total rewards package that we proudly offer.

Why Join GroupSource?

• Flexible work options designed to support your life, not just your job.
• Comprehensive group benefits, retirement savings plans, and health and fitness programs designed to support your overall wellness and lifestyle.
• Join a team where collaboration, inclusivity, and authentic relationships fuel our shared success every day.
• Whether you're building new skills or stepping into leadership, you'll find clear paths, personalized development, and leadership that champions your ambitions.
• Your work directly contributes to creating tailored solutions that empower Canadian organizations and improve the lives of their employees.
• Enjoy programs that recognize your hard work and support your wellness because thriving at work starts with feeling supported as a whole.

Accommodation and Inclusion

GroupSource is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know! We're here to help.

If you're ready to do meaningful work and grow your career with GroupSource, we'd love to hear from you. Click Apply to submit your application.