Inventory & Returns Associate

Why You’ll Love Being Part of Our Team

At The Authentic T-Shirt Company/SanMar Canada, we’re more than just a leading distributor of high-quality apparel; we’re a company that people love to be a part of. As Canada’s leading wholesale distributor in the imprintable apparel industry, we’ve built a reputation for excellence, and it all starts with our people.

When you join us, you’re not just clocking in. You’re becoming part of a vibrant, supportive team that celebrates creativity, encourages growth, and values every voice at the table.

We’re currently looking for an energetic, driven, outgoing Inventory & Returns Associate to   join our incredible team in Calgary, Canada.

Here’s a peek at what makes working here so awesome:

• Total Wellness : Comprehensive health, dental, and vision plans, plus paid sick days and vacation time to recharge and reset.
• Beyond the Basics : Flex statutory holidays and sweet staff discounts on products you’ll actually want.
• Room to Grow : Ongoing training, real career development, and a clear path to where you want to go.
• Culture That Cares : Inclusive, collaborative, and full of heart. Your ideas matter, and your contributions count.
• People-First Vibes : From our distribution centres to our showrooms, you’ll work with passionate, friendly folks who genuinely care.
• Perks, Perks, Perks : And trust us, there’s even more where that came from.

Come see what makes SanMar Canada different, and discover what’s possible when you’re part of something authentic.

JOB SUMMARY

• Reporting directly to the Warehouse Manager, the Inventory & Returns Associate is responsible for managing the
• cycle count program, defective mill returns, and various inventory-related issues. This role also maintains the
• database for product returns and exchanges and oversees the organization of low-bay picking bins. In addition, the
• Inventory & Returns Associate ensures the correct garments are stored in the appropriate bins while maintaining a
• high level of inventory accuracy and integrity throughout the facility. This is achieved through daily cycle counts and
• accurate reconciliation of high-bay and low-bay inventory counts.

Required Qualifications & Experience

• Post-secondary education in Inventory Management, Purchasing, or a related field is considered an asset
• Previous experience in warehouse operations and inventory control
• Working knowledge of the internal PICK system
• Proficient in spreadsheet and word processing applications
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Detail-oriented with a strong commitment to accuracy and inventory integrity
• Ability to quickly and accurately count inventory
• Ability to identify picking locations, products, sizes, and colours accurately
• Able to work independently with minimal supervision
• Ability to work effectively in a fast-paced and high-pressure environment

Working Conditions

• 40 hours per week; occasional overtime required
• Able to perform continuous lifting up to 50lbs
• Continuous bending, lifting, sitting, standing, pulling and stretching required
• Must wear CSA-approved steel-toe safety footwear and any other required personal protective equipment (PPE)

Responsibilities

• Coordinate and perform physical inventories, cycle counts, random audits, and reconciliations
• Investigate and resolve inventory discrepancies in a timely manner
• Conduct inventory slotting analysis and coordinate physical inventory relocations as required
• Verify inventory accuracy, including product quality, quantity, size, and colour
• Ensure all inventory documentation and system transactions are accurate and complete
• Process and adjust defective inventory resulting from warehouse activities
• Distribute cycle count documentation for secondary counts
• Replenish picking bins by transferring product from replenishment areas to designated bin locations
• Maintain properly stocked bins while ensuring products are safely and efficiently accessible to order pickers
• Monitor bin conditions to ensure products are stored neatly, securely, and within designated capacity limits
• Support receiving operations and other warehouse functions as required
• Maintain clean, organized, and safe picking aisles and work areas
• Identify and report incorrect or mixed product locations to the appropriate team for correction
• Repair, replace, and relabel bins and storage locations as required
• Monitor inventory levels of unused bins and labels; notify the Supervisor or Warehouse Administrator when
• supplies require replenishment
• Ensure products are neatly folded, packed, and stored in appropriate cartons or bags
• Maintain and adjust auto-restock bin quantities as required to support operational efficiency
• Maintain thorough knowledge of company products, including product identification, sizing, colours, and
• inventory locations, to ensure operational accuracy and efficiency
• Maintain good housekeeping standards in general work area
• Adhere to current and future company policies and standards to ensure a safe and agreeable working
• environment
• Assist in other areas of the Warehouse department and additional duties as required by management

Working Relationships & Communications

• Suggest methods to improve job effectiveness
• Regular participation during general meetings regarding inventory issues and opportunities
• Keep co-workers informed of activities that have implications to their department
• Openly communicate any successes, concerns, or problems related to the job

Join an AMAZING team, and enjoy SanMar Canada's perks!

The Authentic T-Shirt Company/SanMar Canada is an Equal Opportunity Employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.