Quality Analyst

Quality Analyst

Position Description
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 1 days per week - subject to change at any time. 

Your future duties and responsibilities
• Design, develop, and execute comprehensive test strategies, test plans, test cases, and test scripts.
• Perform functional, integration, and API testing to validate system behavior and ensure quality standards.
• Collaborate closely with developers, program managers, and cross-functional teams to align on project goals and timelines.
• Analyze application logs using tools such as Splunk and Argo CD to support debugging and validation activities.
• Create, maintain, and publish detailed test reports and quality metrics.
• Identify, document, and track defects, working with teams to ensure timely resolution.
• Monitor and continuously improve QA processes, tools, and metrics to enhance efficiency and effectiveness.
• Identify potential risks or obstacles that could impact delivery timelines and proactively communicate updates to stakeholders.
• Support Agile, Scrum, and Waterfall delivery models by adapting testing approaches as needed.
• Contribute to a culture of continuous learning, collaboration, and quality improvement.

Required qualifications to be successful in this role
• 4 to 8 years experience in Software testing in enterprise-level IT environments and large-scale systems.
• Hands-on experience with Postman for API testing.
• Hands-on experience using Splunk/Argo CD to search, analyze and visualize application logs for functional, integration, and API testing.
• Strong leadership: Ability to guide and motivate cross-functional teams, ensuring alignment with project goals and timeline.
• Deep understanding of Agile, Scrum and Waterfall testing methodologies
• Experience creating and maintaining Test Strategies, Test Cases and scripts, as well as Test Reports.
• Continuously monitor and improve QA metrics, tooling, and processes.
Proficiency in SQL queries for back-end/Database testing.
• Experience in Test Management tools like JIRA, Confluence.
• Work closely with Program Managers and stakeholders across project team to ensure overall project delivery from Quality Engineering perspective.
• Identify obstacles or risks that may impact a project's timeline or success and provide regular status updates to the Program Manager.
• Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct oversight.
• Knowledge on cloud technologies will be an added advantage.

Preferred Qualifications

• Familiarity with cloud technologies and modern cloud-based application environments.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy."

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.