Assistant Chief Steward - 6 month contract

Company Description

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

Job Description

At Rimrock Banff, every exceptional dining experience begins behind the scenes. As Assistant Chief Steward, you will be a key leader within our Food & Beverage team, ensuring the seamless operation of the resort's culinary and event spaces while fostering a culture of excellence, collaboration, and care.

Start Date: June 2026
Contract Type: Fixed-Term Contract
Pay Rate: $56,000 - $58,000 per year, dependent on experience

Key Responsibilities 

Leadership & Team Development

• Lead, coach, mentor, and inspire a large Stewarding team
• Foster a positive, collaborative, and high-performing workplace culture.
• Support recruitment, onboarding, training, and ongoing development of Stewarding colleagues.
• Conduct performance discussions, coaching conversations, and workplace audits for Stewarding Supervisors and team members.
• Ensure progressive corrective action processes are completed accurately and consistently when required.
• Promote colleague engagement through active participation in employee feedback initiatives and action planning.

Operational Excellence

• Support the day-to-day management of Stewarding operations to ensure efficient and effective service delivery.
• Maintain the highest standards of cleanliness, organization, and presentation throughout kitchens, dishwashing areas, and back-of-house spaces.
• Partner with Culinary and Food & Beverage leaders to support the delivery of exceptional guest experiences and ensure operational standards consistently meet guest expectations.
• Ensure all equipment is clean, properly maintained, and operating effectively.
• Input and monitor work orders for equipment and facility repairs.​​​​​​​

Inventory, Procurement & Financial Management

• Assist with procurement oversight, inventory management, and purchasing processes to ensure operational readiness and cost-effective practices.
• Support departmental budgeting initiatives, including labour management, operating expenses, and capital planning.
• Monitor labour productivity and scheduling practices to support operational efficiency while maintaining service standards.
• Identify opportunities to improve productivity, reduce waste, and manage costs responsibly.

​​​​​​​​​​​​​​ Health, Safety & Food Safety Compliance

• Champion a culture of safety, accountability, and food safety throughout the department.
• Assist with oversight of food safety programs and sanitation practices, ensuring compliance with all regulatory and company standards.
• Ensure compliance with all health, hygiene, sanitation, and workplace safety regulations.
• Train and support colleagues in following all required health and safety procedures.
• Participate in health and safety inspections, food safety audits, and corrective action planning.
• Support and lead external health and sanitation audits in the absence of the Chief Steward​​​​​​​​​​​​​​

Sustainability & Continuous Improvement

• Support departmental sustainability initiatives and environmental stewardship goals.
• Monitor key departmental metrics and contribute to continuous improvement strategies.
• Gather feedback from employee engagement initiatives and implement action plans to drive meaningful results.
• Contribute to operational innovation and process improvements that enhance efficiency, guest satisfaction, and colleague experience.

Qualifications

What You Bring

• Previous supervisory experience in Food & Beverage; stewarding experience strongly preferred. 
• Proven leadership experience in a structured, fast-paced environment. 
• Strong organizational and communication skills.
• Excellent attention to detail and commitment to maintaining high standards. 
• Knowledge of WHMIS and safe chemical handling; First Aid and Food Safe certifications an asset. 
• Valid Alberta Driver’s License with clean abstract. 

Bonus If You Bring

• Experience leading large operational teams (15+ colleagues). 
• Strong technical knowledge of sanitation systems and kitchen operations. 
• Experience in luxury hotel or resort environments. 
• A passion for coaching others toward technical excellence and professional growth. 

Additional Information

Job Perks & Benefits: 

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today:  Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at  . 

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at Show email, and we’ll work with you to ensure your needs are met. 

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward. 

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness. 

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age. 

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate. 

Together, we build a workplace where belonging isn’t just possible, it’s expected. 

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