Fulfillment Business Support Representative
$55k per yearQuantum Management Services Ltd.
Position: Fulfillment Specialist
Location: Red Deer, Alberta
Salary: $55,000/year + 10% bonus
Job Type: Permanent
Position Type: Open vacancy
Looking for a role where you can stay active, work directly with customers, and be at the center of daily operations? This opportunity offers a dynamic mix of field support and hands-on fulfillment work in a fast-paced distribution environment.
Step into a role where you're not stuck behind a desk. You'll be out supporting customers, managing inventory flow, and keeping operations running smoothly from order to delivery. Every day brings a new challenge-whether it's solving a customer issue, coordinating orders, or jumping into the warehouse to keep things moving.
If you enjoy variety in your day, take pride in delivering excellent service, and like being part of a team that relies on each other to get the job done, this role offers stability, growth, and real impact.
What's in it for you
- $55K base salary + 10% bonus structure
- Comprehensive benefits after 3 months
- Savings plan eligibility after 12 months
- $200 work boot allowance and $400 annual fitness credit (after probation)
- Incentive program
- Hands-on training and development
- Stable, team-oriented work environment
- Opportunity for growth within a well-established organization
What you'll be doing
- Provide on-site and remote support to customers, ensuring smooth order processing and inventory management
- Manage and maintain customer systems, including vendor-managed inventory programs
- Troubleshoot and resolve order, inventory, and service-related issues quickly and effectively
- Support daily warehouse operations including picking, packing, shipping, and inventory control
- Assist with deliveries and ensure accurate, on-time order fulfillment
- Handle administrative tasks such as order tracking and accounts receivable support
- Maintain a safe, clean, and organized workspace while following all policies and procedures
What we're looking for
- Experience in fulfillment, distribution, or customer-facing roles (automotive or industrial environment is an asset)
- Strong organizational and time management skills in a fast-paced setting
- Excellent communication skills with a customer-first mindset
- Hands-on, reliable, and adaptable approach to work
- Valid driver's license with a clean driver's abstract
- Forklift experience is an asset (training can be provided)
- Ability to lift up to 50 lbs and stay active throughout the day
- Basic proficiency in Microsoft Excel and Word, along with solid numerical skills
Ready to take the next step in your career? Please send your resume to Rachel Rebello at ***email_hidden***
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All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
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$5000 per month
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