Senior Manager, Technical Program Management

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

The Impact You'll Make:

The Senior Manager, Technical Program Management is a people‑leader role that influences operations; responsible for ensuring eCommerce Technology initiatives are delivered on plan, fostering collaboration and enablement among cross‑functional teams. Our network of team members is deployed across multiple domains, businesses, and shared capabilities. We operate as a unit with a vision focused on bridging functions by making connections, inspiring transparency, communicating clearly, and enabling solution‑oriented ideas.

Manage initiatives/programs spanning multi‑disciplinary teams. Create and track detailed plans, resolve issues and risks, lead teams directly and indirectly, and communicate status and priorities through succinct updates. Bring structure and efficiency to the function, supporting broader domains with a focus on delivery excellence across business and technical initiatives. This role involves a mix of tactical and strategic technical project/program management, people management, stakeholder engagement, communication, and collaboration.

What You Will Do

• Lead a team of empowered technical project managers overseeing end‑to‑end plan management of technical solutions for business and technology initiatives.

• Partner with product, technology, and business leads to drive objectives through plan accountability and support planning against annual roadmaps, budgets, and delivery plans.

• Drive technical projects focused on effective delivery plan management; operate both strategically and tactically.

• Facilitate clear and effective communication between cross‑functional partners.

• Embody our culture within your team, the functional practice, and the broader organization.

Sound Like You?

• 8+ years of experience leading and launching large‑scale eCommerce/technology programs with the ability to communicate technical and non‑technical concepts.

• Experience leading consumer‑facing eCommerce projects across web and mobile technologies (retail experience and agile environments are assets), with a preference for GCP experience.

• Proven people leader—building, managing, leading, and mentoring teams.

• Excellent interpersonal and communication skills, with the ability to lead and partner in cross‑functional environments and communicate effectively with peers and senior leaders through proactive and strategic thinking.

• Strong technical background, with experience leading initiatives involving data engineering, building data pipelines, and automating processes.

• Exposure to modern DevOps and SRE practices around CI/CD, Infrastructure as Code, and availability.

How You’ll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.