Customer Service Representative

Job Description

Job Requisition Id: 195646   
Business Function: Retail   
Primary City: Rutherglen  
Province: Ontario  
Employment Type: On Call  
Employment Status: Term  
Language Requirement: Bilingual Imperative (--BB)  English and French
Employee Class and Level: RVSGA10 - Level 1  
\n Number of Vacancies: 1   
Salary: $ 20.54
\n Job Closing Date (YYYY-MM-DD): 2026-09-14 

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\n Job Description \n

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If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

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\n Job Responsibilities \n

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• Sell postal products and service to the business community and public
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• Sort, distribute and process mail into appropriate classifications
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• Provide customers with information and forms
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• Address delivery and service difficulties to resolve problems thoroughly and quickly
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\n Job Responsibilities (continued)\n

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\n Qualifications \n

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• High school or provincial equivalency and/or experience in business administration
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• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
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• Understanding of general or post office accounting systems.
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• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
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• Flexibility to be available for temporary, on-call work
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\n Other Information \n

Canada Post’s values and behaviours 

Our Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

We’re committed to living these values and practicing these behaviours every day.  Learn more about the values and behaviours by visiting the Canada Post website.