Overnight Guest Services Manager
$39.1 per hourDAYSINN & SUITES, NORTH BAY
Overview
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
~ Hotel, motel, resort
Responsibilities
Tasks
Develop and implement policies and procedures for daily operations
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Prepare budgets and monitor revenues and expenses
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Organize and maintain inventory
Project management
Supervision
~5-10 people
Credentials
Certificates, licences, memberships, and courses
First Aid Certificate
CPR Certificate
Experience and specialization
Computer and technology knowledge
MS Word
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
Google Drive
Additional information
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Team player
Benefits
Financial benefits
Group insurance benefits
Night shift premium
Other benefits
Free parking available
Learning/training paid by employer
On-site amenities
Parking available
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