Full-Time Development Coordinator

Pine River Institute provides treatment to support youth struggling with addictive behaviours and related mental health challenges to get their lives, relationships and futures back on track. The comprehensive live-in and family-focused treatment program is highly acclaimed and the only one of its kind in Canada. Pine River also provides extensive education and training in the community. The Development Department at Pine River implements fundraising strategies to steward the support of donors and volunteers, gaining donations and resources to fund operations, capital projects and programs.

Start Date: Immediate

Vacancy: existing role

Location: Toronto, ON (hybrid)

This position supports the team in the fast-paced and donor-centric world of development fundraising and donor stewardship in a hybrid work model. This role is both internally and externally focused, supporting the fundraising team and finance, responding to donor inquiries and coordinating and supporting stewardship and campaign events. The Coordinator must interact seamlessly with a professional demeanor across a broad range of individuals including members of the Senior Management Team, Board of Directors, committee volunteers and donors. This requires attention to detail, initiative, and an ability to multi-task.

The ideal candidate is confident, enthusiastic, resourceful, tech-savvy, forward-thinking, self-motivated, and a creative problem solver. They have a keen interest in supporting Pine River’s mission to serve youth who are struggling with mental health and addiction challenges, and their families.

Responsibilities (will include, but are not limited to the following)

• Gift processing, acknowledgement and receipting, working in collaboration with the Finance department
• Coordinate and distribute donor communications, solicitations and distribution lists via Constant Contact in coordination with the Development Manager
• Respond to donor inquiries, tax receipt requests, contact updates
• Provide administrative assistance to the Executive Director of Development by scheduling meetings, preparing correspondence and other administrative duties as assigned
• Provide prospect research through Google searches, CharityData, Bloomberg, and other resources
• Prepare and distribute prospect/donor profiles for staff and volunteers as requested
• Prepare and submit proposals and grant applications as requested
• Assist with fundraising and stewardship events on and off campus
• Coordinate third party events with donors and friends (such as donor-initiated golf tournaments, picnics, parties, etc.) This may require travel to campus and event sites
• Train team members on Donor Perfect, gift processing, acknowledgement and receipting, data entry and management, and other department systems and protocols
• Support the Development Committee of the Board of Directors
• Coordinate and schedule committee meetings, monitor RSVPs and attendance, attend meetings in person and virtually, take detailed notes, prepare and distribute agendas, minutes and action items
• Support any ad-hoc or sub-committees of the Development Committee or department

Job Requirements

• 3+ years’ experience or equivalent education/volunteering/work experience in a fundraising setting
• Demonstrated experience and proficiency with Donor Perfect or a similar donor database
• High computer proficiency in Microsoft Office applications
• Knowledge of donor research protocols and tools
• Familiarity with fundraising moves management and operations
• Demonstrated professionalism and discretion
• Strong communication skills both in written and spoken interactions with internal and external stakeholders. High level of verbal and written accuracy
• Experience working with and supporting volunteers
• Demonstrated initiative, and ability to work independently
• Critical thinking skills to investigate, problem solve and/or anticipate issues before they arise
• Interest in supporting the mission of Pine River Institute and contributing to a supportive work culture and close-knit team

We offer a competitive compensation package and the opportunity to be part of a highly dedicated team, supporting a vital cause.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA}, Pine River Institute strives to ensure that all recruiting processes are nondiscriminatory and barrier-free. If you require accommodation, please advise in advance of attending the interview.