Director, Capacity, Access and Flow
Ontario Health
Director, Capacity, Access & Flow – East Region
Reporting to the Vice President, Capacity, Access & Flow, the Director will lead regional strategies that improve patient access, strengthen system capacity, and support better flow across hospital and community care in the East Region of Ontario.
Key Responsibilities
- Develop, implement, and evaluate regional capacity, access and flow strategies that improve system performance and patient experience.
- Use provincial and regional data to identify trends, barriers, gaps and opportunities, and translate insights into practical action plans.
- Build strong partnerships with hospitals, community providers, and internal teams to align initiatives and advance shared system priorities.
- Champion innovative programs, partnerships and improvement opportunities that increase clinical capacity and support better flow across the health system.
- Represent the East Region at key planning and coordination tables, helping shape priorities, best practices and resource decisions.
Education & Experience
- Master’s degree in health administration, business administration or a related field.
- Clinical experience is required.
- Minimum eight years of experience leading, developing and supporting teams through projects, programs and/or direct people leadership in a complex clinical or healthcare environment.
Key Skills & Competencies
- Conceptual and strategic thinking with flexible planning.
- Knowledge of local health issues, priorities and needs; awareness of broader health care policy trends.
- Proficiency in change and quality improvement methods and tools.
- Strong relationship‑building, negotiation and collaborative decision‑making skills.
- Advanced training in patient flow, health care improvement, project management and change management.
- Ability to manage multiple large‑scale initiatives simultaneously and meet aggressive timelines.
- Strong critical, analytical and problem‑solving abilities; excellent facilitation, training and presentation skills.
- French language skills are an asset.
Benefits & Compensation
- Comprehensive health coverage from day one – fully paid medical, dental, and vision benefits.
- Flexible health care or wellness spending accounts and inclusive well‑being program.
- Defined‑benefit pension plan.
- Competitive vacation entitlement with three personal days and two float days annually.
- Ongoing learning and career development opportunities.
Eligibility & Application
Employment type: Permanent, Full‑Time. Salary band: 9. The role requires an in‑office work model at a designated, approved Ontario Health location.
All applicants must be residents of Ontario. Ontario Health encourages applications from First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized groups; 2SLGBTQIA+ communities; trans and non‑binary individuals; and people living with disabilities.
Ontario Health is an accessible employer and offers accommodation in all aspects of employment, including the recruitment process. If you require a disability‑related accommodation to participate in the recruitment process, please email View email address on click.appcast.io and a member of the team will respond within 48 hours.
External application deadline: 28 July 2026.
Equal Opportunity Employer
Ontario Health is committed to fostering a diverse and inclusive workforce and is an equal opportunity employer.
#J-18808-LjbffrVacancy posted 4 days ago
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