Key Account Manager

Concord National LLP is a leading Canadian food brokerage with over 50 years of experience helping brands grow. Through its three divisions, Concord National, Indigo Natural Products, and Stack Merchandising, we provide sales, retail coverage, import, distribution, and coast-to-coast merchandising services to support brands in major chains and independent stores nationwide.
Our Concord National Division is currently seeking an experienced
Key Account Manager
based in the
Vancouver area
to support the growth and development of assigned key accounts and brand portfolios within the Canadian market.
Why Join Us?At Concord National LLP, you’ll work with iconic brands, collaborate with passionate professionals, and make a measurable impact on the Canadian food industry. We offer:
A dynamic, collaborative environment where your ideas matter
Competitive compensation and benefits
Opportunities for career growth and leadership development
Our core values— Passion, Integrity, Adaptability, Initiative, Organizational Excellence, and Teamwork —guide everything we do.
The OpportunityThe
Key Account Manager
will be responsible for high‑visibility key accounts assigned to them, such as London Drugs, PFG and all affiliated banners as well as Canadian Choices Wholesalers (CCW).This role focuses on building strong, strategic partnerships and proactively managing assigned accounts to achieve annual business plan objectives across
sales performance and trade spend effectiveness .
You will work closely with internal teams and external partners to execute brand and category strategies, optimize program execution, and enhance the overall customer experience.
Primary Responsibilities
Under the guidance of your supervisor, you will need to develop and implement sales KPIs and other data
On a regular basis, provide your supervisor with an accurate summary of activities
Assist in preparing and then achieving or exceeding annual strategic planning objectives
Develop and effectively manage relationships with key accounts, supporting them by driving consumer demand. Work directly with major accounts to optimize the efficiency and execution of the program
Be familiar with the client and able to develop a cost structure based on retailer requirements and margin strategy
Identify and develop new business opportunities to help grow brand awarenessResponsible for creating compelling, analytical, and fact-based sales presentations. Provide continuous training and support, as well as insights into category management
Comply with standard operating procedures, as well as company policies and procedures
Be an ambassador for Concord National, reflecting our culture in all internal and external communications and interactions
Candidate RequirementsEducation and Experience
University or college degree in Business, Marketing, or a related field (or equivalent experience)
Minimum 5 years of experience managing major customer accounts
Consumer Packaged Goods (CPG) industry experience is required
Knowledge, Skills, and Abilities
Strong proficiency in Microsoft Office (Excel, Word, Outlook)
Clear, honest, and effective communication skills
Ability to self‑manage while collaborating effectively within a team environment
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a dynamic, fast‑paced setting
Strong sales, negotiation, and relationship‑management capabilities
Positive, resilient, and results‑driven mindset
Valid driver’s license with a good driving record
Travel Requirements
Regular travel will be necessary across the assigned accounts
Physical Requirements
Alternating periods of sitting and standing, with some walking
Work on a computer/iPad both at home and in the office.
We offer a competitive total rewards package designed to attract and retain experienced sales leaders, including:
Base salary range of $100,000 - $120,000, commensurate with experience
Annual performance-based bonus
Comprehensive health and dental benefits
Paid time off, including vacation and personal days
Ongoing leadership development and professional growth opportunities
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