Account Manager
TransPerfect
Account Manager – Financial Services
Do you want to work for a global leader in AI and technology? Are you passionate about helping financial institutions improve communication with multilingual clients, expand into new markets, and scale operations efficiently and compliantly? If so, TransPerfect Financial Services could be the right place for you.
TransPerfect Financial Services supports leading banks, insurers, wealth managers, and fintechs across North America by delivering comprehensive outsourcing programs spanning media, contact center support, AI, digital marketing, legal services, events, and language/localization solutions. Our clients rely on us to better engage diverse audiences, reduce risk, meet regulatory requirements, and improve operational performance.
TransPerfect offers a full suite of services and technology—ranging from interpretation and translation to multicultural marketing, AI strategy and implementation, SEO, and multilingual customer support. Every client partnership is backed by industry-leading technology and a consultative approach designed to drive measurable business outcomes.
What’s in It for You?
You’ll join a high-growth team where innovation, collaboration, and curiosity are valued and rewarded. We offer:
A clearly defined path for career advancement
Hands-on training across our services and technology platforms
Direct exposure to some of the most recognized names in financial services
The opportunity to contribute to a rapidly expanding Canadian market
Position Summary
The Account Manager role is an entry-level sales position with additional marketing responsibilities. You will manage and grow a portfolio of existing accounts while identifying and pursuing new business opportunities within the Canadian financial services market. Success in this role requires strong relationship-building skills, consultative selling abilities, and a proactive mindset.
Key Responsibilities
Manage a book of business aligned with your experience level, with responsibility for client retention and revenue growth (with manager support and oversight)
Identify and prospect new clients and target organizations for sales outreach
Present TransPerfect solutions in a consultative manner, focused on solving business challenges for financial services clients
Create client-facing documents including proposals, Quarterly Business Reviews (QBRs), and other deliverables to support account success
Collaborate with marketing to develop case studies, blog content, and other promotional materials for TransPerfect Financial Services Canada
Educate clients on our capabilities, including localization technology, AI-powered tools, multicultural marketing, and digital engagement solutions
Negotiate pricing, scopes of work, and timelines with new and existing clients
Coordinate with internal production teams to ensure timely, high-quality delivery
Stay informed on trends in banking, insurance, fintech, and multilingual customer experience
What We’re Looking For
Fluency in both English and French required
Interest in or experience with strategic business development, client services, or account management
Strong relationship-building and communication skills
A proactive, entrepreneurial mindset with excellent organizational skills
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving skills and a commitment to delivering exceptional service
Willingness to travel for client meetings and industry events as needed
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Minimum Bachelor’s degree
Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
$90k - $100k per year
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