Business Information Analyst - Automation

What We Offer

Irving Consumer Products is proud to offer a competitive salary and benefits package, including but not limited to:

• Product purchase program
• Opportunities to take part in job-related training and development
• Growth and progression opportunities within Irving Consumer Products and the larger network of the J.D. Irving group of companies
• Hybrid flexible work options (if applicable)

Responsibilities

• Automation Implementation
• Implement system enhancements aligned with organizational standards and best practices
• Partner with cross-functional teams to assess processes and define automation requirements
• Design, build, and deploy automation solutions (Appian, RPA, Power Apps, SharePoint)
• Support testing to ensure successful workflow implementation
• Deliver end-user training to drive adoption of new systems
• Lead change management efforts to ensure smooth transitions
• Provide ongoing support and troubleshooting for automation tools
• Continuous Improvement
• Promote continuous improvement and innovative thinking
• Maintain and update process documentation (Standard Operating Procedures, Work Instructions, Frequently Asked Questions)
• Track and validate efficiency gains post-implementation
• Prioritize initiatives based on impact and effort
• Standardize and share best practices across teams

Qualifications

• Degree or diploma in Business, IT, Analytics, or a related field
• 1+ year of experience in Supply Chain
• ~2 years of experience in Business Analysis or a similar role
• Experience developing low-code/no-code solutions and identifying automation opportunities
• Strong skills in process documentation, requirements gathering, and problem-solving
• Knowledge of project and change management, with experience supporting or leading initiatives
• Excellent communication and stakeholder collaboration skills
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Self-motivated team player with strong time management skills
• Lean Six Sigma and/or Power Platform certification considered an asset

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

At Irving Consumer Products , we know the key to success is our people.

We are a leading manufacturer of premium quality tissue products – including national brands Royale in Canada and Scotties in the US - and private label. We also produce baby diapers under our Royale brand as well as private label diapers and training pants for North American retailers.

We pride ourselves in our commitment to providing the best quality products and exceptional service to our consumers and customers.

Our parent company - J.D. Irving, Limited, is a responsible steward of the forests. J.D. Irving has planted more than 1 billion trees since 1957, and the Irving Forest Supply Chain, which includes Irving Consumer Products, was declared carbon neutral for the first time in 2020 and each full year since.