REPRESENTATIVE TALENT ACQUISITION

Job ID: 65390

Job Category: Human Resources

Division & Section: People & Equity, Talent Acquisition

Work Location: Metro Hall, 55 John Street, Toronto (Hybrid Work Model)

Job Type & Duration: 2 Temporary vacancies (5 months)

Salary Range: $2,319.03 - $2,979.03 bi-weekly, PSG #TX5142 and wage grade 3.5

Hiring Zone: $2,319.03 - $2,613.73 bi-weekly

Shift Information: Monday - Friday 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 2

Posting Period: 26-JUN-2026 to 13-JUL-2026

We are seeking dynamic and results-oriented Representatives to join our Talent Acquisition team within the People & Equity (P&E) Division at the City of Toronto!

Reporting to the Senior Consultant Talent Acquisition, the Representative Talent Acquisition will play a pivotal role supporting the end-to-end recruitment cycle, updating and maintaining accurate data and supporting processes in a manner that focuses on accuracy, completeness, timeliness and exceptional customer service delivery in a fast past environment and diverse workforce.

What will you do?

• Support the Talent Acquisition team in the delivery of its services and in achieving the Section’s goals and objectives.
• Assist with full-cycle recruitment for union and non-union positions, including posting job openings in SuccessFactors, supporting the administration for external job advertising, preparing candidate correspondence, coordinating, and proctoring virtual and in-person assessments, scheduling interviews, and preparing employment offer letters.
• Coordinate and facilitate the onboarding process for new hires in Success Factors and SAP.
• Track onboarding tasks, including electronic signature, document uploads, and follow up with candidates to complete outstanding paperwork.
• Collaborate with Payroll and P&E teams to troubleshoot and resolve any onboarding issues or discrepancies.
• Create, update, maintain, and leverage electronic recruitment files, and utilize the City's applicant tracking system to support staffing and recruitment activity.
• Respond to inquiries and requests from all levels of staff, clients and candidates by telephone, e-mail or in person, regarding policies, practises, and job competitions.
• Prepare and/or process sensitive documents, ensuring confidentiality, accuracy, and attention to detail.
• Utilize documented procedures and technology tools to manage and coordinate the administrative processing and execution of assigned time-sensitive talent acquisition activities and transactions.
• Provide software-related systems support and administrative assistance, while supporting required research, analysis and reporting. Compile and summarize data.
• Deliver timely completion of all tasks as determined and in line with service level agreements (SLAs) and collective agreement (CA) requirements, balancing competing priorities and deadlines.
• Collaborate with the Talent Acquisition team to help develop and implement corrective actions and process improvements.
• Demonstrate commitment to diversity, human rights, accessibility, equity, inclusion and ongoing learning.
• Perform other related duties as required by the Manager/Senior Consultants to support the Talent Acquisition section’s service delivery, goals and objectives.

What do you bring to the role?

1. Considerable experience providing administrative support in a recruitment, HR or talent acquisition environment.
2. Post-secondary education in Human Resources, Business Administration or a related discipline or the equivalent combination of education and experience.
3. Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), HRIS systems such as SAP, SuccessFactors, etc., and virtual meeting/scheduling software such as MS Teams.
4. Excellent organizational skills with the ability to manage multiple tasks, priorities, and deadlines with flexibility.
5. Client-centric approach to support candidates, hiring managers, and team members, creating a positive experience throughout the recruitment process.
6. Excellent communication skills with strong attention to detail to respond to inquiries, prepare correspondence and present information to diverse audiences.
7. Ability to exercise discretion and good judgement in handling confidential information.
8. Ability to work collaboratively in a team environment while also demonstrating initiative and problem-solving skills.
9. Ability to apply policies, guidelines, legislation and collective agreements with knowledge of employment-related legislation, i.e., Employment Standards Act, Ontario Human Rights Code, Collective Agreements, Occupational Health & Safety Act, Workplace Safety and Insurance Act, etc.
10. Must be willing to travel to various work locations within the City of Toronto.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.