Communications Coordinator

Job Title:  Communications Coordinator  

Department: Communications (CORE) 

Reports to: Communications Director  

Status: Full-Time, Salaried 

Location: Hybrid – Burlington, ON or Byron Center, MI (2 days in Office) 

Salary Level: L  $60,394 – 67,942 CAD or $57,921 – 65,11 USD 

PURPOSE

To support the International Disaster Response (IDR) program communication needs by producing professional (brand/organization aligned) visuals, high-quality beneficiary stories, case studies, presentations, videos and general content for print, the website and social media.   

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create written and visual content for internal and external use.  This may include SitReps, Infographics, beneficiary stories, case studies, presentations, video snippets and general content for use by World Renew and partners on websites and social media.   
• Work with the IDR team to develop and carry out an annual communications plan that aligns to needs and strategies of the organization.  
• Work with IDR colleagues on ensuring project specific communication plans are carried out for general publication, reporting to funders, and to share with network partners.  
• Join operational calls and team meetings to gather information for written content and support project staff in various aspects of written communication  
• Work collaboratively with World Renew's CORE team to ensure IDR themes and priorities are communicated to the constituents in a focused and deliberate manner.  
• Work with CORE (Communications Team) to ensure branding guidelines are followed  
• Network with CORE (Communications Team) to ensure that IDR program news is being updated regularly on the website and social media  
• Coordinate with network and alliance partners (CFGB, ACT Alliance and Integral Alliance) on communications related to IDR programs   
• Source content for CFGB public relations materials as required  
• Participate in CFGB Public Engagement and Resource Working Group conference calls and meetings  
• Meeting the constituency communication objectives of IDR's annual strategic plan by working closely with CORE for CFGB-related communications (Fall newsletter, CFGB Sunday, Growing Projects) and IDR content in the annual World Renew Report   
• Liaise with gift processing, constituency relations and marketing teams on IDR's funding priorities and updated project information  
• Some travel may be required  
• Perform other duties as assigned.  

  SUPERVISORY RESPONSIBILITY

None.  May be asked to coordinate with vendors or service providers.    

QUALIFICATIONS

• Demonstrates a personal Christian faith and commitment to the mission, vision, and values of World Renew.  
• Proficient in MS Office Suite, Google Docs, Adobe Creative Suite, especially Photoshop, Illustrator and InDesign, to support effective communications.  
• Strong written and oral communication skills with an understanding of communication norms in the field of international disaster response work.  
• Understanding of how to present data in a visual format to make it accessible for the intended audience.  
• Strong editing skills and the ability to apply it to material initiated by others to create a polished publishable beneficiary story or article.  
• Ability and willingness to be flexible with work schedule and workload according to the demands of the work of the team.  
• Demonstrated commitment to contribute to and promote a work environment that values diversity, inclusion and equity.  
• Committed to working towards gender equality, equity and justice in all aspects of our programming, plans, policies and organizational structure.   
• Task oriented skills - demonstrate autonomy, initiative, creativity, and resilience to finish tasks by deadlines.  
• Excellent organization skills – demonstrate self-starting, planning and implementation skills, as well as an ability to successfully multitask and prioritize.  
• Critical thinking skills – ability to analyze a situation to determine needs, brainstorm possibilities and/or create opportunities, problem solve and/or generate solutions, develop recommendations, research relevant information to determine current best practice in communications.  
• Knowledge of communication and media networks/channels used in the humanitarian industry.   
• Familiarity with the CRC is an asset.  

LANGUAGE SKILLS

• Must be proficient in English (both written and oral)  
• Spanish or French would be an asset.  

EDUCATION and EXPERIENCE

• A Bachelor's degree in Communications, English, Journalism or a related field is required.  
• At least 2 years of Communications or Journalism work experience is required. 
• At least 2 years of humanitarian work experience with an NGO, including information management in the first phase of a major emergency response relevant to the cluster, is preferred.
• Experience in print and digital media is an asset. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The incumbent, in this position, may need to travel at least twice a year in North America to attend meetings and possibly once a year internationally.   

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel within the United States and Canada for occasional meetings, which may involve overnight stays.  

World Renew is an equal opportunity employer. It does not unlawfully discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, people with disabilities, veteran status, height, weight, marital status, pregnancy, genetic information, or any other category or characteristic protected by law.  

World Renew is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the recruitment and selection process. If you require accommodation at any stage of the application, assessment, or interview process, please notify Human Resources, and we will work with you to meet your accessibility needs in a timely and respectful manner. Information regarding workplace accommodations, accessible formats, communication supports, and accessibility-related policies is available upon request.  

World Renew requires permanent work authorization at time of hire. With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check. Please note that the tentative application deadline for this position will be EOD October 2, 2026 , for External Applicants and Internal Applicants, closing date depending on application volume. We encourage all interested candidates to apply before this deadline as we move candidates through our hiring process on a continuous basis.