Veterinary Client Outreach Coordinator
MHMI
Veterinary Client Outreach Coordinator (a.k.a. Pet Parent Reconnector)
Helping pets get back the care they need, one great conversation at a time.
Are you someone who loves chatting with people, building real connections, and making a difference in the lives of pets and their pet parents? Do you have a natural ability to listen, problem-solve, and make people feel comfortable and cared for? If so, you might be exactly who we are looking for.
In this role, you will be the friendly voice that helps pet parents get back on track with their pet’s care. Whether they have missed an appointment, delayed treatment, or just lost touch, you will be there to guide them back with empathy, encouragement, and zero judgment.
What You Will Be Doing
As our Client Outreach Coordinator, you will take a proactive (and genuinely caring) approach to reconnecting with pet parents:
- Reaching out to pet parents whose pets are overdue for exams, vaccines, treatments, or testing
- Helping pet parents navigate barriers to care, whether it’s scheduling, cost concerns, or uncertainty about next steps
- Building real relationships and becoming a trusted go-to person for pet parents
- Keeping organized notes and follow-ups so no pet (or pet parent) slips through the cracks
- Supporting the clinic by helping pets get the care they need, when they need it
What You Bring
We are looking for someone who is both compassionate and driven, someone who genuinely cares, but also loves hitting goals.
- Strong communication skills (phone, email, and text, you are comfortable with all of it)
- 2+ years in customer service, sales, or a healthcare/veterinary setting
- A track record of meeting goals or performance targets
- Comfort with varying PIMS such as Impromed, Avimark, Cornerstone, AllyDVM, or similar tools
- A warm, empathetic approach with just the right amount of persistence
- Strong organization skills, you can juggle multiple conversations without missing a beat
What Success Looks Like
- More pets coming back in for the care they need
- Stronger follow-through and continuity of care
- Meaningful relationships with pet parents built on trust
- Consistent outreach and thoughtful follow-up
- A noticeable impact on both pet health and clinic performance
We believe in taking great care of the people who take care of pets.
We will set you up for success from day one. You will start with on-site training, so you feel confident, supported, and connected to the team. Once you are up and running, there is flexibility to move into a remote setup, while still staying closely connected to the clinic and pet parents.
Along with competitive compensation and a supportive, positive team environment, you will have access to full health benefits and wellness plan, an RRSP program, and pet care discounts (because we know your pet is family too).
If you’re looking for a role where your people skills truly matter, we would love to hear from you.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Veterinary Client Outreach Coordinator in Burlington, ON vacancy
- ...Rock Star Veterinary Client Care Specialist wanted! Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too? We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate...SuggestedPart timeWeekend work
- Veterinary Assistant - Burlington Do you love working with people just as much as you love working... ...our hospital running smoothly by: Welcoming clients and patients with warmth, professionalism, and compassion Coordinating appointments and managing client...Suggested
- ...The veterinary assistant is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care. Job Description Overview . Assist with patient care and treatment . Monitor...Suggested
- ...Registered Veterinary Technician Our busy veterinary practice in East Hamilton, is now looking for a Registered Veterinary Technician to join our amazing team. If you are seeking an opportunity that inspires growth working in a collaborative environment, then we absolutely...Suggested
- ...Beacon Mobility Corp. The Director of Client Relations is responsible for leading and sustaining strong, trusted partnerships with... ...in contract renewals, negotiations, and growth opportunities in coordination with Commercial and Executive leadership Produce, review, and...SuggestedLong term contractContract workApprenticeshipWork at officeLocal area
$45k - $55k per year
...Staffing Coordinator Location: Burlington, Ontario Job Type: Full-time, On Site... ...strong relationships, understanding our clients' needs, and delivering thoughtful service... ...provide updates, and support placement coordination • Build and maintain professional relationships...Permanent employmentFull timeTemporary workDirect hireWork at officeMonday to fridayFlexible hours$45.3k per year
...Job Responsibility: Salary: $45,300 annually The Client Care Support role is essential in supporting optimized client flow and timely access to services for children, youth and families requiring ROCK services in Halton. The Client Care Support will directly interface with...Full timeContract workWork at officeFlexible hoursAfternoon shift$40k - $45k per year
...As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals... ...responses Ensure all submissions meet client requirements, compliance standards, and deadlines Act as a central point of coordination, maintaining clear and professional...Full timeCasual workWork at officeMonday to friday$40k - $45k per year
...We are seeking a detail-oriented and proactive Logistics Coordinator to manage shipment documentation and labeling for both domestic and international orders. The successful candidate will engage various companies such as FedEx to facilitate shipments of broadcast equipment...Full timeCasual workWork at officeWorldwideMonday to friday$40k - $45k per year
...We are seeking a Product Coordinator that will serve as the central coordination point for our Product Management team, supporting the end-to-end product lifecycle from initiation through to execution. The successful candidate will manage information flow with precision, maintain...Full timeCasual workWork at officeWorldwideMonday to friday$20 - $23 per hour
...The Client Services Representative, Co-op student will be responsible for handling inbound requests (email/Salesforce) from customers (both external/internal), vendors, brokers and agents, for active, non-delinquent contracts, and preparation or processing of all paperwork...Full timeWork at officeRemote workWork from home- ...effective services. Job Title: Freight Coordinator (Carrier) – EAST Job Summary Under... ...development goals. Identify existing client growth, opportunity, and exposure for... ...or more years of experience in Freight Coordination. You have relevant experience in Logistics...Long term contractInternshipImmediate startRemote workWorldwideMonday to fridayShift work
- ...Payable professional with a keen eye for detail and a passion for process excellence? We are seeking a dedicated Accounts Payable Coordinator to join our dynamic finance team. In this role, you'll be responsible for managing a high volume of invoices with precision, ensuring...Full timeRemote work
$50k - $55k per year
...Job Title: Administrative Support Coordinator Shift: Monday to Friday, 7:30am - 4:00pm Annual Salary: $50,000.00 - $55,000... ...Coordinator to assist with customer order follow-up, internal coordination, data management, and customer service support. This entry-level...Permanent employmentFull timeWork at officeLocal areaMonday to fridayShift work$40k - $45k per year
...We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and... ...managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process. Responsibilities...Full timeCasual workWork at officeWorldwideMonday to friday$65k - $78k per year
...solutions in the global marketplace. Our clients are some of the worlds most respected... ...Job Description The Project Coordinator at Grantek plays a critical role in helping... ...planning, execution, reporting, resource coordination, and continuous improvement initiatives....Full timeFor subcontractorWork at officeFlexible hours$75k - $80k per year
...Celeros Flow Technology, LLC Technical Repair Coordinator Location: Burlington, Ontario Work Environment: On-site Monday – Friday Work Schedule/Hours: 7:00 am- 4:00 pm Pay Range: The base pay range for this position is $75,000 – 80,000 CAD . The specific pay...Long term contractTemporary workFor subcontractorWork at officeLocal areaMonday to fridayFlexible hours- ...companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Kitting Coordinator in our Operations function within the Spine division, you’ll play a vital hands-on role in assembling, inspecting, and maintaining...Local areaShift work
$50k - $60k per year
...and AI. We work as a true extension of our clients' teams, and we're growing. We're looking for a Talent Acquisition Coordinator to grow with us. If you're based in the Oakville... ...You'll Do Own interview scheduling and coordination across multiple active searches and client...InternshipWork at office3 days per week- ...is forward-thinking for our people, our clients, and the world at large. Endress+Hauser... ...We are looking for a Bilingual Service Coordinator to join our Group. The Bilingual Service... ...impressed. Which tasks will you perform? Coordination and scheduling of all service activities...Temporary workWork at officeRemote workFlexible hours
- ...partnerships, and improving patient outcomes in spine care. As a Sales Coordinator in our Operations / Commercial Support function within the... .... What You’ll Do Support the sales team with order coordination, fulfillment, and tracking activities Review incoming...Work at officeLocal area
- ...The Project Coordinator plays a critical role in coordinating and executing installation projects across a dynamic territory. This position... ...Construction knowledge Attention to detail Material coordination Time management Customer service focus Adaptability &...For contractorsWork at office
$45k - $55k per year
Community Relations Coordinator / Healthcare Sales (Home Care) Location: Burlington, ON... ...relationship builder to drive our community outreach and turn local medical professionals into... ...assessments directly in the prospective client's home or hospital room to build...Full timeWork at officeLocal areaImmediate startShift work$45k - $50k per year
...simplify the lives of our customers; as an Account Manager you are at the center of creating and developing solutions. As a Logistics Coordinator, you’ll join a large operations team who provide dedicated support to our portfolio of customers. Day to day, you will be...Long term contractPermanent employmentFull timeInternshipWork at officeNight shift$20 - $21 per hour
We are seeking a candidate with a minimum of 2 years of proven experience in order picking, packing, and shipping using FedEx software. The ideal candidate must be able to perform repetitive movements using tape guns to close boxes, work in a fast-paced environment. This ...Weekly payPermanent employmentImmediate startDay shift$50k - $55k per year
...organized and detail-oriented Marketing Operations and Finance Coordinator to support the financial administration, purchasing, budget... ...The ideal candidate has strong financial administration and coordination experience, advanced Excel skills, exceptional attention to detail...Full timeWork at office$25 - $30 per hour
...leadership development, school services, and a strong network of relationships. We are seeking a creative and reliable Social Media Coordinator to help share the stories, resources, and opportunities that strengthen Christian education. This is a flexible, remote role ideal...Hourly payContract workPart timeFreelanceRemote workFlexible hours- ...Requisition ID: 227497 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Senior Client Relationship Manager, Canadian Commercial Banking - Burlington, Hamilton, Niagara Purpose Contributes to the overall success of...Permanent employmentWork at officeLocal area
$75.86k - $94.83k per year
...time each month. Position Overview This position provides coordinated administrative and operational support across the Customer... ...documentation and knowledge management, service request and escalation coordination, training and onboarding, performance reporting, and quality...Full timeContract workFixed term contractWork at officeFlexible hours$150k - $200k per year
...of medicine in the practice and continue to provide exceptional client service to our LARGE client base. Responsibilities • Builds... .... • Stays current on new medical information and changes in veterinary medicine. • Assists in the development of the paraprofessional team...Full timePart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Veterinary Client Outreach Coordinator. Be the first to apply!
Related searches
- community outreach manager Burlington, ON
- community investment manager Burlington, ON
- community outreach coordinator Burlington, ON
- outreach coordinator Burlington, ON
- community engagement coordinator Burlington, ON
- community manager remote Burlington, ON
- community engagement manager Burlington, ON
- community development director Burlington, ON
- community manager Burlington, ON
- community event coordinator Burlington, ON