Host/Hostess
Full-time, Part-time
Hollyburn Country Club
About Us
Hollyburn Country Club - A Private, Family Club For Life
Hollyburn Country Club offers Members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.
Our Values
- Community – Foster strong connections and a sense of belonging.
- Respect – Uphold a culture of courtesy and mutual respect.
- Hospitality – Deliver exceptional service in everything we do.
- Evolve – Embrace change and strive for continuous improvement.
- Magic – Create memorable experiences that go above and beyond.
The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.
Position Summary
Our service mission is to provide the Hollyburn membership with an unparalleled dining experience in a premium casual setting. By delivering exceptional hospitality and attentive service, we aim to create memorable moments that our Members are proud to share with family and friends. As a Host/Hostess, you will be an integral part of this mission, ensuring each guest enjoys outstanding service that reflects Hollyburn's commitment to excellence
Position Responsibilities
- Warmly greet and welcome Members and guests upon arrival, providing courteous and professional service that reflects Hollyburn’s high standards.
- Manage reservations and maintain an organized seating system to ensure efficient table turnover and a positive dining experience.
- Communicate effectively with the service and culinary teams to optimize seating flow and minimize wait times.
- Assist with food running, clearing, and resetting tables when necessary to support the service team.
- Address Member and guest inquiries or concerns promptly and with professionalism, escalating issues as required to management.
Skills & Qualifications
- Previous restaurant or hospitality experience is an asset.
- Valid Serving It Right (preferred)
- Food Safe Level 1 certifications (preferred).
- Confident, well-presented, and an effective communicator with strong problem-solving skills.
- Flexibility to work varying shifts, including days, evenings, weekends, and holidays.
- Own transportation is an asset due to the Club’s location and limited public transit options.
- Candidates must agree to complete a Police Information Check as part of the onboarding process.
Perks & Benefits (FT)
- Competitive Compensation
- Comprehensive Benefits Package
- Employer Contribution Matching Pension Plan
- Paid time-off
- Free on-site parking
- On-duty staff meals (taxable benefit for full-time and part-time employees only)
- Company events
- Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.
- Sports Boutique discount
Perks & Benefits (PT)
- Competitive Compensation
- Paid time-off
- Free on-site parking
- On-duty staff meals (taxable benefit for full-time and part-time employees only)
- Company events
- Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.
- Sports Boutique discount
Working Conditions:
- This position operates 100% on-site
- Regular evenings or weekend work may be required during peak periods or special events
- Own transportation is an asset as public transportation is not frequent to/from the Club
Additional Information
Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.
Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.
Vacancy posted 21 days ago
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