Représentant Service Client TTEC Québec

TTEC

Faites partie de TTEC en tant que représentant(e) du service à la clientèle au Québec. Ce poste hybride exige une approche accueillante dans le secteur de la vente au détail de luxe. Au sein de TTEC, vous aiderez à humaniser les interactions pour un client prestigieux en vente au détail de luxe. La capacité de fournir un service personnalisé et d'établir des relations solides est cruciale. Ce rôle présentera notamment des activités de conseil et des solutions personnalisées tout en tenant des registres fiables. Key Responsibilities:

Fournir une assistance client multicanal
Recommander des produits basés sur les préférences
Anticiper et répondre aux besoins des clients
Utiliser un CRM pour les interactions clients
Identifier et partager des idées d'amélioration

Requirements:

Bilingue en français et anglais
Minimum un an d’expérience en service à la clientèle
Expertise sur les plateformes CRM
Diplôme d'études secondaires requis
Confort avec le service par téléphone

Dites adieu aux solutions génériques et apportez votre attention personnalisée aux clients de TTEC pour du luxe inégalé. #J-18808-Ljbffr

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Vacancy posted 3 hours ago

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