Computer Bench Tech (Software & Hardware Replacement)

About the Job
Company Overview:
CDC Computers, Winnipeg's premier IT provider since 1983, offers hardware, repairs, and managed services from our new location at 1561 Erin Street. We focus on B2B growth, including partnerships with First Nations and SMBs. Join us to drive expansion in a supportive, results-oriented team!

Job Description:
As a Computer Bench Tech, you will repair laptops and desktops at the bench with a mix of software fixes and hardware replacements. You will get machines fixed fast and back to customers.

Responsibilities:

• Diagnose and fix software issues: OS reinstalls, malware removal, driver problems, data recovery.
• Replace hardware components: screens, keyboards, RAM, SSDs, batteries, etc.
• Document all work in CRM.
• Handle same-day repairs when possible and assist with walk-ins.
• Test machines thoroughly before return.
• Maintain a clean and organized bench area.
• Support the team during peak periods.

Requirements:

• 2+ years bench repair experience (software and hardware).
• Strong Windows and Mac troubleshooting skills.
• CompTIA A+ or equivalent is preferred.
• Detail-oriented with good problem-solving ability.
• Full-time (40 hours/week).

Benefits:

• Competitive base salary ($36,000–$45,000/year) based on speed and skill.
• Tools supplied.
• Health benefits after probation, employee discounts.
• Professional development and growth potential in a growing company.