Channel Partnerships Manager

Reports To: Channel Partnerships Manager

Travel: ~10x / year (to the US)

The Role

Greenspace's Channel Partnerships (CP) program drives growth through our strategic EHR partnerships in the behavioral health sector. As the program scales, we're adding a Channel Partnerships Manager to lead the day-to-day execution of select EHR partner relationships and the operations that supports them.

In this role, you'll take ownership of launching and running select EHR partnerships end-to-end (from relationship management and enablement to go-to-market execution) while also owning the systems, reporting, and processes that keep the partner channel running smoothly. This is a highly cross-functional role, working closely with Sales, Marketing, Operations, Product, and Implementation internally at Greenspace and across partner organizations.

This role will have a direct and meaningful impact on the lives of individuals accessing mental health services through the expanded reach and integration of Measurement-Based Care in this sector.

Key Responsibilities

• Partnership Management: Lead the launch and ongoing execution of select strategic EHR channel partnerships, and support execution of additional partnerships across the broader CP portfolio.
• Channel Operations: Own CRM processes for partner-sourced leads and opportunities, partner rep records, and the reporting / dashboards used to track and improve partner performance.
• Partner Enablement & Communications: Maintain partner-facing resources and knowledge bases, keep partner and rep information current as partners / personnel change, and manage key partner communications.
• Events & Field Engagement: Plan and execute partner events and conferences, assess market / sales potential, and manage logistics to support partner and Greenspace sales teams in targeting key accounts.
• Partner Expansion: Conduct research and initial screening of prospective new EHR partners to support the ongoing growth of the channel.

What We’re Looking For

Experience

• 3+ years at a healthcare SaaS organization, in a sales / quota-carrying role, as an Account Executive, Account Manager, and/or Partnerships Manager
• Nice-to-have: Enterprise sales experience, and/or experience selling into the US market

Strengths

• Strong communicator (written and verbal): Concise, clear, and an attentive listener.
• Skilled relationship-builder with strong EQ: personable, and able to build trust internally and across partner organizations, from leadership to peers to direct reports.
• Strong project management skills: organized, detail-oriented, and reliable follow-through.
• Sales acumen: understands the sales process and the role of an AE/AM at EHR organizations, and takes a discovery-first approach to problem solving.
• Accountability: self-directed, disciplined, and a creative problem solver.
• Comfortable working with data: competent with Salesforce, Excel, and AI/reporting tools, with the ability to build, analyze, and act on partner performance data.
• Alignment with the Greenspace core values and mission.

About Greenspace Health

Founded at St. Michael's Hospital in Toronto, Greenspace was created to bridge the gap between the proven benefits of Measurement-Based Care in research and its implementation in practice. Our solutions are designed to empower organizations to leverage data to inform treatment decisions and significantly improve the quality of mental health care across North America.

As a startup, we offer significant responsibility and the opportunity to play a pivotal role in the growth of our company. We are driven by a passion for improving mental health care and the lives of millions of people. We foster a collaborative environment where all ideas are valued, whether they come from the CEO or the newest team member.

Greenspace has worked with over 750 service delivery organizations across North America to implement Measurement-Based Care and enhance results for the people they serve. Greenspace is ranked as the #1 software for MBC & Outcomes Tracking by G2.

Diversity

Diversity strengthens our organization, and we are committed to being an equal-opportunity employer. We recruit, employ, train, and promote employees regardless of race, religion, color, national origin, gender, age, sexual orientation, gender identity, or disability.

• Competitive compensation package, including a base salary + incentive commissions for an annual On-Target Earnings (OTE) between $135,000 to $190,000 (dependent on experience), as well as equity incentives.
• Healthy work/life balance - we recognize that building a startup is a marathon, not a sprint.
• Tight-knit collaborative work environment where we work in teams rather than siloed individuals.
• High level of autonomy - we always run with good ideas that are the best use of our time.
• Remote/in-person hybrid work setting. The work location for this position will be in Toronto, Ontario . The team currently works 4 days/week remotely with an expectation to be in office on Wednesdays.

Hiring Process

For hiring, we like to move smart and fast. We also understand that while applying to new roles, there can be added stress when timelines are uncertain. While it is subject to change, applicants should expect the following:

• Overall: approximately a 6 week hiring process from application to job offer
• Applications Open: September 28 - October 9
• Initial Screenings: October 5 - 16
• Live Interviews: October 19 - 30
• Final Conversations: November 2 -13
• Expected Start: November 23

We do our best to ensure every application is responded to, regardless of whether the candidate is moving forward in the process (please keep an eye on your email for notifications). However, occasionally timelines and stages above may change. Please do not ask for an update regarding your application status unless you have not heard anything in at least two weeks.