Automotive Service Business Development Coordinator

Full-time

West End Nissan

Job Responsibility:
Are you a customer service pro with outstanding organizational skills, and a passion for all things automotive? Your search is over, because West End Nissan is looking for a Service BDC to join our exceptional service team! Our dealership is dedicated to providing the very best in customer service to our many customers, and we want you to be a part of that.
As our Service BDC, you are first contact with our customers, providing outstanding customer service at all times. You will schedule and coordinate appointments for our service department, and work closely with our service advisors and technicians.
Requirements:
Prior service and customers relations experience is a must. 2 years of Service BDC or Appointment Coordinator experience in the auto industry will be preferred.
Sales experience
Customer service experience
Cold calling experience
Strong organization and time management skills
Excellent communication skills
Ability to work in fast-paced environment
CDK experience would be an asset
Duties will include:
Greet customers on the phone
Making outbound phone calls
Cashing out customers
Booking Appointments
Collaborating closely with service advisors and technicians
Maintaining detailed and accurate details of appointments and customer service history
Writing express work orders
Assist in general administrative tasks including data entry and filing.
What we offer:
Competitive wages
Excellent Group Benefits package
Group RRSP Contribution program
Training and support programs
Unlimited career opportunities within our automotive group
APPLY FOR A REWARDING CAREER TODAY! To explore this opportunity, please submit a resume and cover letter to this job posting. Only qualified candidates will be contacted.
Job Type: Full-time
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Profit sharing
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Edmonton, AB T5S 1A6: reliably commute or plan to relocate before starting work (required)
Experience:
Service BDC or appointment coordinator: 2 years (required)
Work Location: In person

Vacancy posted 9 hours ago

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