Customer Strategy Account Manager

Shape customer strategies for Pattison Food Group and London Drugs from Vancouver, combining category management with fact-based commercial recommendations.As National Account Manager, you will build relationships across merchandising, finance, supply chain, and store operations. You will identify growth through distribution, assortment, pricing, promotions, innovation, and execution. The position also aligns cross-functional teams with Lindt Canada’s sales and marketing objectives while developing a Key Account Manager.Key Responsibilities:
Build relationships with customer and internal stakeholdersIdentify growth opportunities across assortment, pricing, and merchandisingLead category reviews and complex commercial negotiationsCommunicate performance, risks, opportunities, and recommendationsPartner cross-functionally to execute customer strategiesRequirements:
Business, Commerce, related education, or equivalent experienceMinimum five years of progressive Consumer Packaged Goods account managementStrong negotiation, category management, and strategic planning skillsInsight-driven recommendations using customer, market, and financial dataExcellent presentation, communication, and stakeholder management capabilitiesUse customer strategy, category expertise, and collaborative leadership to advance Lindt Canada’s national retail partnerships.
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