Manager, Credit and Collections

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. 

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be part of the team that drives the achievement of our strategic objectives. You’ll work collaboratively with a team of professionals, managing the performance and risk profile of Bell, balancing the needs of customers, investors and team members with long-term business success.

Key Responsibilities

• Manage a team of 9 individuals
• Responsible for ensuring that Credit Portfolios are managed to drive reduction in receivables, and to achieve or exceed DSO and Collection Objectives
• Review individual team member portfolios monthly and establish collection goals
• Monitor key accounts on collection portfolios
• Review monthly reports prepared by the team to ensure accuracy
• Ensure collaborative relationships with the sales and the credit team
• Manage the credit and collection policy to ensure continued alignment with objectives
• Cultivate and encourage an environment that encourages and fosters teamwork
• Monitor credit limit over a certain threshold
• Prepare quarterly AFDA Reports and identify high risk accounts
• Manage compliance with Bell’s workways policy
  

Critical Qualifications

• 5 years experience in a Senior Credit and Collection role
• Able to interpret financial reports, DSO, AFDA etc. to manage and drive key performance indicators and targets
• Thrives under deadlines and high pressure situations while managing multiple competing priorities
• Demonstrates leadership skills combined with an attention to detail and excellent problem-solving skills
• Proficient with Microsoft Office applications
• Credit Designation (CCP) an asset

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management

Job Status:  Regular - Full Time

Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 09/20/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or  View email address on jobs.bce.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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