Manager, Pension Data & Systems

Our client, a well-established national organization, seeks a Manager, Data & Systems to lead its pension and benefits administration systems, data governance, and operational improvements. Reporting to the Director of Pension & Benefits Operations, this role will lead a team of three, overseeing system integrity, security and continuous improvement. The ideal candidate combines strong pension and benefits administration knowledge with systems management and data governance experience, along with proven leadership and vendor management capabilities.

Key Responsibilities

• Oversee the organization's SaaS pension and benefits administration platform, including system maintenance, enhancements, data integrity and governance.
• Lead, coach and develop a team of three professionals across project reporting and data quality.
• Drive process improvements, system optimization and technology-enabled operational efficiencies.
• Manage relationships with external technology vendors and service providers, including system implementations and enhancements.
• Ensure data privacy, security and compliance with applicable pension and benefits legislation.
• Oversee project deliverables, budgets, resource allocation and operational reporting.
• Collaborate with internal stakeholders to improve service delivery, reporting and overall operational effectiveness.

Qualifications

• University degree in Computer Science, Data Science, Mathematics, Actuarial Science or a related discipline.
• 5–7 years of progressive experience with Defined Benefit (DB) pension and group benefits systems and administration.
• At least 3 years of management experience leading and developing teams.
• Experience implementing and maintaining pension or benefits administration systems.
• Strong understanding of Canadian pension legislation, privacy requirements and data governance.
• Excellent analytical skills, including advanced Excel and experience working with large datasets.
• Demonstrated vendor management, project management and stakeholder relationship capabilities.
• CEBS certification, or working toward certification, is considered an asset.

AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.

The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.