Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

Sobeys operates more than 1,500 stores across all 10 provinces under a variety of banners. Our Front‑End Manager role is central to delivering a superior customer experience and driving departmental performance.

Responsibilities People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food.

Demonstrate outstanding leadership while serving as a role model.

Manage direct reports, including selection, orientation, training, development, performance management, succession planning and compensation.

Manage store operations and communicate requirements/changes to department employees as required.

Customer Offering

Create a shopping experience that engages customers, enhances loyalty, sales, and profit.

Provide superior customer service to meet customer needs.

Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends.

Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards.

Policy / Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees.

Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained.

Maintain a thorough understanding of all relevant company programs and attend training as required.

Financial

Balance cash office according to company policies and procedures.

Manage the department budget and ensure the department achieves all financial targets, maximizes sales and margins, and controls labour cost. Perform sales forecasting, variance analysis and correction.

Personal / Professional Development

Thorough understanding of all relevant company programs; attend training as required.

Keep abreast of local competitor activity, industry trends and make recommendations on internal pricing, promotions, and product policies.

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement.

Initiate, support, participate and lead community and charitable events and activities.

Other Duties

Coordinate maintenance of department equipment and repairs.

Provide feedback for continuous improvement.

Maintain a clean and safe working environment as per company requirements.

Other duties as required.

Qualifications

Minimum 18 months of retail store experience, front‑end department experience preferred.

High School Diploma.

Full knowledge of total store and department operations.

Experience reading and analyzing financial reports, and experience in developing and adhering to budgets.

Proficiency in Microsoft Office Suite.

Above‑average communication skills (oral and written).

Ability to work independently in a fast‑paced environment.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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