Distribution Supervisor (day shift)

Job Responsibility:

Radiant offers a complete range of industry-leading transportation and warehousing solutions to businesses around the globe by leveraging our extensive network of carrier partners across all modes. Radiant provides customized logistics solutions that create value and increase profitability for our customers.

Radiant Canada is a learning environment in which passion, dedication and a commitment to getting the job done are valued. That's what being on our team is all about. It's where you can gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

We are currently looking for a Distribution Supervisor to join Radiant and be part of our dynamic team.

LOCATION: 398 Railside Drive, Brampton, ON

SHIFT: Day shift with flexibility

What You'll Do:

• Support the Distribution Manager to oversee distribution center operations.
• Direct, train, coach and monitor employees in standard operating procedures and safe work practices.
• Maintain the highest levels of customer service to internal and external customers to meet and exceed their needs.
• Schedule employees to complete all projects within daily volumes and customer expectations.
• Communicate achievable benchmarks for efficiency, accuracy and productivity to the employees. Measure these benchmarks against established objectives and internal KPI's.
• Help maintain a tour ready facility by ensuring a clean, organized and working distribution center.
• Ensure compliance of all health and safety regulations. Address and / or report any issues requiring attention. Track all incidents and accidents. Complete appropriate paperwork as required.
• Track attendance. Approve vacation requests.
• Monitor day-to-day order fulfillment processes. Recommend improvements to increase productivity and profitability.
• Coordinate claims investigation with customers and the inventory team.
• Ensure equipment is operated safely and that all Personal Protective Equipment is worn by employees.
• Correspond with and update customers / customer service on order status, priority orders, and backlogged orders. Manage rush orders, obtain required documentation, and process specific customer requests.
• Ensure compliance to all customer and regulatory programs, procedures and requirements.

What You Bring to the Role:

• Minimum 3 years' experience in Warehousing / Distribution in order processing. Prior leadership / supervisory experience required.
• 3PL warehousing experience.
• Strong knowledge of health and safety practices in a warehouse environment.
• Valid current MHE Operating Certificate for powered mobile lift equipment is an asset.
• Ability to manually lift / carry product / boxes of various sizes up to 50 lbs.
• Knowledge of warehousing methodology, RF Scanners and inventory management practices.
• Knowledge of regulatory regulations is an asset i.e. GMP, AIB.
• Working knowledge of a warehouse management system (WMS).
• Dedicated commitment to providing superior, timely internal and external customer service.
• Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.
• Strong problem-solving and decision-making skills in a team environment.
• Highly organized with the ability to multi-task.
• Work well under pressure in a time sensitive environment.
• Able to work flexible hours.
• Highly motivated, patient, positive and pro-active team player who is able to undertake a leadership role in order to coach and motivate the team to have them perform their role in the most effective and efficient way.
• Strong team-building skills.
• Willingness to be a leader on the floor.
• Be a role model for quality and integrity.

Perks You'll Get:

• Health, Dental, Vision, Life and Disability insurance
• RRSP Contribution Matching
• Learning & Development Opportunities
• Employee Discounts
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation
• Wellness Program
• Safety Shoe Allowance
• A Supportive and Positive Work Environment

The Fine Print:

Radiant is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all candidates for applying, however, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• Day shift

Application question(s):

• What is your salary expectation? (must answer to be considered)

Experience:

• 3PL warehouse supervisor: 3 years (preferred)
• leadership role (with direct reports): 3 years (preferred)

Licence/Certification:

• reach truck, order picker and counterbalance certification (preferred)

Work Location: In person