FM Supervisor

About DHL and CRE

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Corporate Real Estate (CRE) at DHL Group is responsible for more than 12,000 properties across all DHL business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide.

Corporate Real Estate - that's us! Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DHL properties in a sustainable way. We ensure that DHL develops and grows in the future.

Ready to immerse yourself in the exciting world of CRE? Join the team and bring your expertise on board! As part of DHL, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.

Job Purpose

Manage FM services in a tactical and operational level, including Engineering & Operations, Workplace Services, Asset Management, and Occupancy Optimization, in line with business strategy and objectives, corporate guidelines and policies. Direct team and service providers in executing the FM tactical and operational goals.

This individual will be responsible for supervising vendors that will focus on responding to urgent requests and ensuring our facilities are fully operational with a 100 percent “uptime” efficiency rating. This position will be associated with a high-paced work environment along with a detailed preventative maintenance program. This role will develop and deliver all objectives and policies as they relate to the facilities maintenance environment. Develop plans and programs as requested to meet present and anticipated needs of the facility. Monitor and inspect all associated systems and equipment to ensure that they are fully operational and that preventative maintenance schedules are being followed. Oversee, recommend, and implement system requirements to safeguard the organizational equipment and associated support systems.

Your tasks

• Plans, organizes, schedules, and directs the design, maintenance, construction, renovation, and repair of all associated facilities
• Monitor and inspect all equipment to ensure that facility systems are fully operational and that preventative maintenance schedules are being followed
• Evaluate completed work and check for conformance to specifications
• Improves efficiency of all facilities operations related systems, including a CMMS program
• Initiate internal audit program as it relates to, the preventive maintenance program and document as required
• Responsible for hiring, coaching, training, and developmental growth of a supporting team. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
• Other duties as assigned

Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues appropriately to maintain work relationships

Your profile

Education Level

• Requires BA preferred or equivalent technical certifications and experience
• Extensive safety and environmental knowledge in an industrial / automated environment
• Prior experience with inventory control, and purchasing is a plus
• Experience with operating and managing a Building Management System (BMS)
• Experience with, and understands, Most Effective Technology (MET)
• General understanding of Root Cause Failure Analysis (RCFA)
• A working proficiency with MS Office products (Excel, Word, Outlook)
• Fabrication tooling and instrumentation
• Airport Ramp Operational Movement
• High Voltage (up to 600V)
• Preventative Maintenance Programs
• Snow removal processes (to include at airports)
• Waste and recycling programs and protocols
• Painting applications (walls, floors, stripping, etc…)
• Data entry / typing skills / file-document management
• Strong communication (oral and written) skills in both English and French

Experience Level

• 3-5 years of relevant FM / PM experience

We offer

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.