Senior Commercial Off The Shelf Application Specialist

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

About the opportunity:

This is an opportunity to help build and shape a newly established Workday Digital Capability Team responsible for the long-term success and evolution of one of the organization's most important enterprise platforms.

We are assembling a team of experienced Workday professionals who will serve as functional and technical leaders, driving platform optimization, innovation, governance, and continuous improvement. This is more than a support role-it's an opportunity to influence how Workday capabilities are delivered, help establish best practices, and play a key role in shaping the future direction of the platform.

Successful candidates will work closely with business leaders, HR, Payroll, Finance, IT, and other stakeholders to enhance business processes, solve complex challenges, and unlock new capabilities that deliver value across the organization.

Successful candidates may be considered for one or more of the following areas based on their experience, certifications, and technical expertise:

• Workday HCM & Compensation
• Workday Payroll, Absence & Time Tracking
• Workday Benefits & Recruiting
• Workday Reporting, Security & HRIS

We are looking for professionals who enjoy building, improving, and leading change-individuals who want to be part of a growing team that will help define the future of Workday capability, governance, and support within the organization.

What You'll Do

Depending on your area of specialization, responsibilities may include:

• Serving as a Workday Subject Matter Expert (SME)
• Configuring, maintaining, and optimizing Workday modules and business processes
• Supporting production operations, releases, upgrades, and enhancements
• Troubleshooting configuration, integration, reporting, security, and business process issues
• Designing and maintaining reports, dashboards, calculated fields, and analytics
• Supporting data governance, compliance, security, and audit activities
• Managing integrations, EIBs, testing, validation, and tenant activities
• Collaborating with HR, Payroll, Finance, IT, and business stakeholders to improve business outcomes
• Identifying and implementing opportunities to improve system effectiveness, efficiency, and user experience

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Information Technology, Human Resources Information System (HRIS), Computer Science or a related field AND several years of experience in software development, support and maintenance

AND

Workday certification, as an asset

Experience

In off-the-shelf/software application maintenance, support and development

In systems analysis and data administration

In managing the software development lifecycle (SDLC)

In managing the implementation of software solution projects

In applying policies, procedures, and regulations

In developing and managing IM/IT contracts and consulting services

In multiple Workday modules such as, CORE HCM, Compensation, Benefits, Absence Management, Recruiting, Reporting, Security and Integrations, as an asset

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Skills and Abilities

Hands-on Workday configuration and support experience

Strong knowledge of Workday business processes, reporting, security, and integrations

Experience supporting system testing, releases, upgrades, and enhancements

Excellent analytical, troubleshooting, and problem-solving skills

Strong communication and stakeholder management capabilities

Ability to work effectively with both technical and business teams

LANGUAGE REQUIREMENTS

English or French Essential, Bilingual (English and French) an asset

Reading: Functional Level

Writing: Functional Level

Oral: Functional Level

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting:

OTHER INFORMATION

Areas of Expertise

Workday HCM & Compensation - Core HCM configuration, organizational/supervisory structures, staffing models and position management, compensation administration, worker lifecycle transactions, business process configuration, security administration, reporting and analytics and workforce planning

Workday Payroll, Absence & Time Tracking - Canadian Payroll configuration and support, payroll processing and reconciliation, earnings, deductions, taxes, and payroll balances, retroactive pay processing, absence management/time tracking/overtime, premiums, and unionized workforce requirements, collective agreement administration and payroll integrations and year-end activities

Workday Benefits & Recruiting - benefits administration and configuration, eligibility rules and life events, open enrolment, carrier integrations, recruiting and talent acquisition processes, candidate lifecycle management, offer management, recruiting security and reporting and analytics

Workday Reporting, Security & HRIS - Advanced, Matrix, Composite, and Trending reports, BIRT reporting, discovery boards and dashboards, calculated fields, security administration, domain and business process security, access governance, Segregation of Duties (SoD), HRIS administration and data governance and compliance

START DATE

Tentative start date: August 17, 2026

For applicants in the Ottawa region: This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

For applicants outside of the Ottawa region: This is a remote position. The employee must reside and work from anywhere within Canada. In accordance with the CFMWS Flexible Work Options Policy, by presenting your candidacy for this role, you confirm that you meet this criteria.

Application Instructions

When applying, please identify your primary and secondary areas of Workday expertise and indicate which functional stream(s) best align with your experience:

• HCM & Compensation
• Payroll, Absence & Time Tracking
• Benefits & Recruiting
• Reporting, Security & HRIS

Candidates with experience across multiple Workday modules are encouraged to apply.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.