Senior Data Conversion Specialist

Req ID: 366970\n\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\n\nWe are currently seeking a Senior Data Conversion Specialist to join our team in Ottawa, Ontario (CA-ON), Canada (CA).\n\nProject Summary: \nThe Senior Data Conversion Specialist will play a key role in the successful migration and integration of IT Service Management (ITSM) data into the Enterprise Configuration Management Database (CMDB) within IFS Assyst. Working closely with implementation and integration specialists, this role ensures accurate, secure, and efficient data transformation from legacy systems into a centralized environment, while maintaining data integrity, accessibility, and transparency for support teams.\n\nKey Responsibilities: \n\u2022 Lead the planning, execution, and validation of data migration activities from legacy ITSM systems into the Enterprise CMDB. \n\u2022 Collaborate with IFS Assyst Implementation and Integration Specialists to design and implement data conversion strategies. \n\u2022 Analyze, extract, transform, and load (ETL) data from multiple sources, including databases and structured files. \n\u2022 Develop and maintain comprehensive data migration and integration plans for multiple sites and business units. \n\u2022 Ensure seamless integration of data that cannot be directly migrated, maintaining usability for support teams across all levels. \n\u2022 Monitor and optimize data quality, integrity, and consistency throughout the migration lifecycle. \n\u2022 Produce detailed migration and integration reports, including progress updates and issue tracking. \n\u2022 Support infrastructure-related activities, including database performance tuning, server upgrades, and maintenance. \n\u2022 Troubleshoot and resolve data-related issues during and after migration to ensure system reliability.\n\nMandatory Qualifications: \n\u2022 Must have 5+ years of experience in ETL processes involving IT service management data. \n\u2022 Must have 5+ years of experience managing ITSM data integration initiatives. \n\u2022 Must have 3+ years of hands-on experience with IFS Assyst CMDB (version 10 or higher) in a large-scale environment (25,000+ users). \n\u2022 Experience developing and executing data migration strategies from diverse data sources (e.g., Excel, legacy CMDBs) into centralized CMDB platforms. \n\u2022 Experience with infrastructure maintenance, server upgrades, and database performance optimization. \n\u2022 Experience and ability to produce clear and accurate data migration progress and status reports.\n\nEducation \u0026 Security Requirements: \n\u2022 Must have a College Diploma or University Degree in a related field. \n\u2022 Must have a valid Federal Secret Security Clearance (required). \n\u2022 Must have ITIL v3 (or later) certification and can provide proof. \n\u2022 Ability to work in a hybrid environment based in Ottawa or Halifax. \n\u2022 Bilingualism (English and French) is considered an asset.\n\nAbout NTT DATA\n\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world\u0027s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R\u0026D.\n\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client\u2019s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you\u0027d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.\n