Resort Activities Attendant

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Pay Rate: $20.05/ hr

Rental Shop (Winter):

• Greet guests and assist them in selecting and fitting appropriate rental equipment (skis, snowboards, snowshoes, ice skates)
• Provide information on equipment features, proper usage, and safety tips.
• Assist with returns, check-ins, and sanitization of equipment after use.
• Perform routine checks and maintenance of equipment to ensure proper function
• Assist with inventory control, including receiving, storing, and tracking equipment
• Ensure guests complete rental waivers and adhere to all rental policies.
• Offer recommendations on trail conditions, skill-level suitable gear, and local activities.

Kids Camp:

• Organize activities and supervise up to 10 children ages 5 and up
• Assisting Conference Services and Special events with functions as needed
• Maintain a safe and fun environment for all children participating in activities

Health/Fitness Centre:

• Welcome guests to the Health Club and ensure they have a safe and enjoyable experience
• Ensure the Health Club area is clean and well maintained with adequate supplies in pool area and change rooms
• Instruct guests in use of equipment and ensure safety regulations are adhered to in fitness/pool areas

Guest Activities:

• Facilitate activities for all guests, social activities, holiday events, walks, campfires, and more
• Assisting Conference Services and Special events with functions as needed
• Maintain a safe and fun environment for all guests participating in activities

Boathouse (Summer):

• Assist guests as they rent a canoe – taking payment, providing rules and basic canoeing instructions, helping guests into and out of the canoe
• Assist in coordinating and facilitating Sunrise Canoe Experiences
• Able to maintain a safe environment on the Canoe Dock and Lake for all Guests
• Ensuring canoes are in clean working order
• To adhere to all Environmental/Health and Safety policies and procedures as required
• Adhere to all environmental policies and programs as required

Qualifications

• Previous experience in recreation, health club & pools, child care or a similar environment will be an asset
• Must possess outstanding guest service skills, including professional verbal communication skills
• Interest in health and physical activity, and enjoy working with children & families.
• Certification in CPR and First Aid required

Physical aspects of the position include but are not limited to the following:

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Capable of lifting and moving canoes and towel bins (90 pounds+)

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally eligible to work in Canada. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:  

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS