Analyste qualité systèmes à distance
TELUS
Analysez les incidents et testez les versions chez TELUS Santé, dans un poste permanent à temps plein, entièrement à distance au Canada. Mettez vos compétences analytiques et de résolution de problèmes au service des systèmes internes.
L’équipe de transformation numérique assure le soutien de premier niveau pour Provider Hub, Symphoni, Dynamics 365 et Online Scheduler. Vous enquêterez sur les problèmes, distinguerez les questions de formation des défauts et soutiendrez les équipes internes et les clients. Aucune expérience en codage ou en ingénierie n’est requise.
Responsabilités principales :
- Enquêter sur les incidents et reproduire les problèmes signalés
- Effectuer les tests UAT et de régression
- Documenter les connaissances et processus liés aux systèmes
- Collaborer avec les analystes d’affaires et le développement informatique
- Gérer les billets assignés dans Zendesk
Exigences :
- Solides aptitudes analytiques et de résolution de problèmes
- Expérience en tests logiciels ou création de cas de test
- Communication écrite et verbale claire
- Diplôme postsecondaire ou expérience équivalente
- Disponibilité pour les déploiements en soirée périodiques
Contribuez à la qualité des systèmes de TELUS Santé grâce au dépannage, aux tests et à votre expertise des applications d’affaires.
#J-18808-LjbffrVacancy posted 4 hours ago
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