Financial Services Associate

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

• As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses.
• As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities.
• You’ll create strong working relationships while making a difference in your clients' financial success.
• You’re flexible to work our banking centre hours which may include evenings and weekends.
• To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
• At CIBC we enable the work environment most optimal for you to thrive in your role.
• To successfully perform the work, you’ll be on‑site full‑time.

How you’ll succeed

• Client engagement – Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients.
• Partner with your Financial Advisor to help clients meet their financial goals.
• Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions.
• Organizational skills – Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You put our clients first and engage with purpose to find the right solutions.
• You go the extra mile, because it’s the right thing to do.
• You engage with your heart and mind, care about people and respect different perspectives, and listen to and learn from the experiences of others.
• You’re passionate about people and thrive on relationships, surrounding yourself with a diverse network of partners.
• You connect with others through respect and authenticity, are motivated by collective success, and believe teamwork can transform a good idea into a great one.
• You value learning, growing your knowledge, and bring curiosity to your work.
• Values matter to you – you bring your real self to work and live our values of trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We offer a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, a social, points‑based recognition program. We also provide a paid Purpose Day – a day off dedicated for you to invest in growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact View email address on ca.talent.com.

All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Job Information

• Location: Vancouver – 5636 Cambie Street
• Employment Type: Regular
• Weekly Hours: 37.5
• Skills: Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post‑Sales Support, Product Knowledge