Server, Events - Carlu

Company Description

Initially opened in 1930 as “Eaton’s Seventh Floor,” French architect Jacques Carlu designed the Carlu. Now recognized as one of Toronto’s best examples of Art Moderne architecture, The Carlu has been designated as a National Historic Site of Canada and has played host to royalty on several occasions. As the preferred space for high profile social fetes, conventions, and corporate celebrations. In 2003, the space at 444 Yonge St. in College Park reopened as “The Carlu” event venue after an extensive restoration.

What’s in it for you? 

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Event Servers play a key role in the execution of special events. They assist with setup and breakdown, deliver food and beverage service with efficiency and professionalism, and help maintain a clean, organized event space. Event Servers are knowledgeable about the event menu and are expected to monitor food quality and presentation, while providing attentive service throughout the event.

The day to day:

• Assist with the setup, organization, and breakdown of event spaces, including table settings, décor, service stations, and equipment, ensuring all areas meet Oliver & Bonacini’s presentation and brand standards.
• Provide attentive and professional food and beverage service to guests, following service sequences and directions from the Management and Events teams.
• Maintain a high standard of cleanliness and organization throughout the event by clearing plates, cutlery, glassware, and service areas in a timely and discreet manner.
• Monitor food presentation, portioning, and quality, ensuring consistency with menu specifications and immediately communicating any concerns to the culinary or management team.
• Demonstrate thorough knowledge of event menus, including ingredients, preparation methods, and potential allergens, in order to confidently answer guest questions and make informed recommendations.
• Respond promptly, courteously, and professionally to guest needs, requests, and feedback, ensuring a positive and memorable guest experience.
• Collaborate effectively with fellow servers, bartenders, culinary staff, and event managers to ensure seamless service flow and a well-coordinated event.
• Adhere to all Oliver & Bonacini health, safety, and sanitation standards, as well as Smart Serve and food handling regulations.
• Maintain a professional appearance and demeanor at all times, representing the O&B brand with confidence and hospitality excellence.
• Perform additional duties as assigned by Management to support the successful execution of events.

Qualifications

• Minimum of one (1) year of professional serving or hospitality experience strongly preferred.
• Valid Smart Serve Certification is required.
• Exceptional attention to detail with a strong commitment to service excellence and consistency.
• Excellent guest service and interpersonal skills, with the ability to create a welcoming and professional experience for guests.
• Ability to remain calm, composed, and efficient under pressure in a fast-paced event environment.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and tasks simultaneously.
• Ability to maintain a strong sense of urgency and momentum throughout the duration of an event.
• Strong verbal communication skills, with the ability to communicate effectively with guests, team members, and Management.
• Ability to work collaboratively as part of a team while also taking initiative and working independently when required.
• Ability to stand and remain active for extended periods and comfortably perform the physical requirements of the role.
• Professional presentation and a positive, service-oriented attitude.
• Flexible availability, including evenings, weekends, and holidays as required.
• Minimum availability of three (3) weekdays and/or evenings per week.
• Legally eligible to work in Canada.

Additional Information

This is a current vacancy

Wage: $17.60 + gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.