Sales coordinator

OUR VISION

To be the preferred partner for securing vehicles at loading docks for the largest warehouse operators in North America and Europe.

OUR VALUES

R e s p o n s a b i l i t y

E n g a g e m e n t

E x c e l l e n c e

I n n o v a t i o n

JOB DESCRIPTION

Reporting to the Sales Director, the Sales Coordinator plays a critical role in supporting and accelerating the sales team by taking full ownership of administrative, coordination, and sales support activities.

This role acts as an operational center between Sales, Service & Installation, Finance and the customer ensuring smooth execution across the entire sales cycle.

The Sales Coordinator operates with a high level of autonomy and is responsible for removing friction from the sales process, allowing sales representatives to focus on client engagement and closing.

This role includes lead research, pre-qualification, while supporting sales performance through data analysis, reporting, and strong communication with both clients and internal teams.

MAIN RESPONSIBILITIES

• Support the sales team by handling day-to-day administrative and coordination tasks;


• Serve as the central point of contact for internal Sales communications, lead management, and cross-functional coordination to ensure smooth execution across the sales and delivery process.;


• Ensure accurate and timely data entry in the CRM (accounts, contacts, opportunities, orders);


• Create and maintain customer accounts, and ensure all related information is complete and accurate;


• Manage and organize incoming leads by identifying the right contacts using tools such as ZoomInfo and LinkedIn navigator;


• Prepare and structure contact lists allowing sales representatives can focus on outreach and closing;


• Coordinate and schedule meetings, calls, and follow-ups for the sales team;


• Assist in drafting quotes, proposals, and client documentation in collaboration with sales representatives;


• Complete client forms and review sales contracts to ensure accuracy and completeness;


• Create order files and validate all administrative elements before internal processing;


• Coordinate the handoff and follow-up of files between Sales, Service & Installation, and Finance;
  


• Support the full customer order value chain from initial request to final handoff;


• Follow up internally to ensure tasks, documents, and next steps are progressing as expected.

MAIN RESPONSIBILITIES

• Maintain a high level of accuracy, organization, and data quality across all sales activities


• Support the management of the sales inbox and route requests as needed;


• Assist sales representatives with follow-ups and client communications when required;


• Help keep CRM data up to date and reliable for pipeline tracking;


• Support preparation of internal documents and reports;


• Participate in improving sales processes and tools to increase team efficiency;


• Collaborate with internal departments (Operations, Finance, Engineering) as needed;


• Participate in team meetings and contribute to overall sales coordination efforts

QUALIFICATIONS & COMPÉTENCES REQUISES

• 2 to 5 years of experience in sales coordination, inside sales, or similar role;


• Strong organizational skills with the ability to manage multiple priorities simultaneously;


• High level of autonomy, accountability, and attention to detail;


• Experience with CRM systems (Salesforce preferred);


• Experience using prospecting tools (ZoomInfo, LinkedIn Navigator, etc.);


• Strong research and data analysis capabilities;


• Excellent communication skills (written and verbal);


• Ability to work cross-functionally and coordinate with multiple departments;


• Proactive mindset with a strong sense of ownership;


• Comfortable working in a fast-paced, evolving environment;


• English required (spoken and written); French is an asset.

CONDITIONS OF EMPLOYMENT

• Competitive compensation;


• Full group insurance;


• Three weeks vacation;


• Two family days and three personal days;


• Employee assistance program and telemedicine program;


• RRSP and DPSP with employer contributions;


• Flexible working hours and the possibility of two teleworking days;


• Completely renovated office and plant;


• Corporate events and social activities;


• Rewarding job in a dynamic team;


• Fast-growing company!
  

GMR SAFETY thanks all those who offer their services. However, only the selected candidates will be contacted.

GMR SAFETY follows the principles of employment equity.