Mental Health and Addictions Centre (MHAC)Acute Care L4 - Full-Time Healthcare Security Officers

Overview

Job Skills / Requirements

Site Description

The new  Mental Health and Addictions Centre (MHAC) , located at 300 Prince Phillip Drive in St. John’s, NL, is a 6-storey, 102-bed facility designed to replace the antiquated Waterford Hospital with a modern, recovery-focused, and welcoming environment. It officially opened for patient care on April 13, 2025. 

Position Details:

Position: Full-Time Security Guard

Site: MHAC Acute Care L4

Overtime: Overtime after 48 hours

Hours: Continental Rotation (84 hours biweekly)

Payrate: $ 19.67 /hour

Posting Date: June 2, 2026

Internal Closing Date: July 15, 2026

External Closing Date: July 15, 2026

Schedule Example:

• Two weeks days, two weeks nights

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control : Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff : Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Valid First Aid & CPR - Level C (from a CSA-approved vendor)
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• Valid Class 5 Driver License
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Paid vacation & sick days

Education Requirements (All)

High School Diploma

Certification Requirements (All)

First Aid and CPR - Level C Certification
Code of Conduct/Vulnerable Sector Check

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance