Building Operator

About You

You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation!

The Building Operator plays a critical role in ensuring the smooth and efficient day-to-day operation of Sheridan Centre, a large-scale retail property in Mississauga, ON. This position is responsible for the maintenance, repair, monitoring, and control of all building systems, including mechanical, electrical, HVAC, and life safety. Working under the direction of the Operations Manager, the Building Operator will ensure all systems operate within established standards and regulatory compliance, delivering a safe, comfortable, and energy-efficient environment for tenants, customers, and staff.

Overview

The Building Operator must demonstrate a commitment to customer service and what it entails, with a focus on Client, Tenant and internal stakeholders. A strong mechanical aptitude, attention to detail, and the ability to troubleshoot and resolve technical issues effectively is critical to being successful in this role. The successful candidate will be expected to perform hands-on maintenance tasks, coordinate with contractors and trades, assist with environmental and risk compliance, and respond to service requests in a timely and professional manner. Responsibilities also extend to general building upkeep, warehouse and logistics management, routine outdoor work in all weather conditions, and continuous on-call availability to address emergencies or critical operational issues as they arise.

This is a physically active role that requires a combination of employing technical skills, working collaboratively and in support of the team, and independent decision-making to deliver operational and customer service excellence, uphold safety standards, and contribute to the long-term performance of the facility.

The base salary is aligned with market data and is estimated to range from $65,000-$75,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity. This posting is for an existing vacancy within our organization.

Responsibilities

Client and Customer Service

• Communicate effectively and take direction from the Client, executing with a positive mindset.
• Respond to tenant and management service requests promptly and professionally.
• Coordinate and oversee trades, ensuring tasks are completed safely, efficiently, and with minimal disruption to tenants.
• Maintain clear and professional business-like attitude with tenants, contractors and all stakeholders.

Mechanical and Systems Operations

• Monitor, operate, and maintain building systems to ensure compliance with design specifications and operational standards.
• Oversee safe and efficient operation of chillers, boilers, cooling towers, HVAC systems, and emergency generators.
• Conduct chemical testing and treatment of chilled water, condenser water, secondary loops, and heating systems to control corrosion and bacterial growth.

Maintenance and Repairs

• Report any deficiencies or issues with the building envelope, controls, equipment, or mechanical systems to management and the operations team.
• Support isolation, drainage, and refilling of systems (e.g., chilled/condenser water, fire risers, and domestic water) to enable contractor or internal maintenance work.
• Maintain and organize all mechanical, electrical, and maintenance rooms in a clean and orderly condition.
• Perform general maintenance and upkeep of facility grounds and infrastructure, including painting, cleaning, snow removal, litter control, pressure washing, and landscaping.
• Perform manual labor as required, including lifting, moving equipment, and assisting with physically demanding maintenance and repair tasks.
• Work outdoors on a regular basis in all weather conditions, including during inclement weather, to carry out maintenance and operational duties.

Preventative Maintenance & Inspections

• Conduct and log preventative maintenance inspections of all base building systems and environmental controls.
• Maintain accurate daily logs of maintenance activities and equipment status.
• Assist with insurance, risk management inspections, and execution of remedial actions.
• Perform monthly testing of fire alarm and life safety systems in compliance with regulations.

Health, Safety, and Compliance:

• Actively participate in the company’s Occupational Health and Safety programs.
• Assist in managing waste, recycling, and hazardous materials in accordance with environmental regulations.
• Support the site’s sustainability and energy efficiency initiatives.

Other Duties

• Manage warehouse operations and organization.
• Oversee logistics for incoming and outgoing inventory.
• Operate a forklift safely and efficiently.
• Ability to lift up to 50 lbs independently, and heavier loads with assistance or using provided material handling equipment (e.g., dollies, forklift).
• Stay current with technological and regulatory changes through ongoing professional development.
• Ensure an adequate inventory of tools, parts, and maintenance supplies.
• Respond to after-hours emergencies and be available on-call as required.
• Perform additional duties as assigned by management.

Qualifications

Technical Qualifications

• High School Diploma or equivalent.
• Completion of Building Environmental Systems (BES) I & II certification is mandatory.
• Minimum 3 years of experience in retail building operations is preferred.
• Working knowledge of Angus Anywhere system.
• Proficient in basic Microsoft Office applications.
• Possession of a valid Forklift Operator, Working at Heights, and Scissor Lift certifications are considered strong assets; however, the company will provide certification training for the right candidate.
• Valid Ontario driver’s license

Core Competencies

Communication and Interpersonal Skills

• Strong verbal and written communication skills with the ability to interact effectively with internal teams, contractors, and tenants.
• Team-oriented and self-motivated with a high degree of professionalism and integrity.

Time Management and Working Conditions

• Proven ability to manage multiple tasks, meet tight deadlines, and perform under pressure.
• Willingness to work in varying environmental conditions, including inclement weather.
• Ability to respond rapidly in emergency situations.

Organizational and Leadership Abilities

• Highly organized with strong administrative skills and attention to detail.
• Capable of maintaining accurate and timely records and documentation for all operational activities.

Problem-Solving and Decision-Making

• Demonstrated ability to analyze problems and make sound, fact-based decisions.
• Strategic and logical approach to troubleshooting and resolving operational issues.

This position offers an excellent opportunity for a dedicated and technically skilled professional to contribute to the ongoing success and operational excellence of Sheridan Centre. A commitment to reliability, safety, and high performance will be essential to thrive in this dynamic and hands-on environment.

Workplace Type

On-Site

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

Avison Young welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during the recruitment process. For those requiring assistance, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!