Saas Project Implementation Consultant

Lead structured customer onboarding as a SaaS Implementation Consultant I at Brex’s Vancouver office. Use organization and communication to keep implementations moving.This Commercial team opportunity supports small to mid-sized customers as they adopt Brex Empower. You will organize meetings, manage action items, assist with timelines, coordinate handoffs, and contribute to a seamless implementation experience. The role also offers exposure to spend migration, training, integration concepts, and process improvement.Key Responsibilities:
Organize meetings, agendas, notes, and implementation action itemsAssist timelines and deliverables throughout customer implementationsCoordinate handoffs with basic relationship documentationProvide change-management templates and supervised trainingShare client-experience feedback supporting process improvementsRequirements:
Four-plus years in a customer-facing SaaS environmentProject coordination or structured implementation exposureStrong communication across customers and internal stakeholdersComfort working across technical and non-technical workstreamsCollaborative, organized, detail-oriented approach with urgencyBring project coordination, communication, and implementation discipline to help Brex customers reach confident, supported go-live outcomes.
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