Amazon Marketplace Operations Specialist
$20 - $23.5 per hourFull-time
Automotive Outfitters
Job Responsibility:
Job Title: Amazon Operations Specialist Company: Automotive Outfitters Location: Ottawa, ON (In-Office Position) Job Type: Full-Time Salary: Based on experience
About Us: Automotive Outfitters is a leading Canadian retailer and installer of car and truck accessories. We're a fast-paced, growing company seeking a detail-oriented and self-motivated Amazon Specialist to manage and optimize our Amazon operations.
Role Overview: As our Amazon Specialist, you'll be responsible for ensuring smooth day-to-day operations on our Amazon storefront. This role involves handling customer communications, claims, inventory coordination, shipping logistics, and ongoing optimization of our listings and pricing.
Key Responsibilities:
- Respond to customer messages throughout the day
- Manage Amazon claims (AZ Claims)
- Process in-house orders:
- Print and apply shipping stickers
- Replenish inventory for in-house products
- Coordinate with suppliers and partners
- Oversee drop ship orders
- Troubleshoot on-hold orders
- Identify opportunities to send stock to FBA or adjust pricing
- Handle returns
- Process online return requests
- Monitor and manage order cancellations
- Track shipments from vendors
What We're Looking For:
- Experience with Amazon Seller Central (Preffered)
- Strong attention to detail and time management skills
- Proficiency in troubleshooting order/shipping issues
- Excellent written communication skills
- Familiarity with eCommerce platforms, logistics, or inventory management is an asset
Why Join Us:
- Be part of a proudly local Canadian company
- Work with a small, passionate team that values initiative and improvement
- Opportunity to grow as we expand our digital and physical operations
To Apply: Submit your resume and a brief message outlining your experience with Amazon Seller Central and why you're a fit for the role.
Job Type: Full-time
Pay: $20.00-$23.50 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-05-12
Vacancy posted 7 days ago
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