Development Application Coordinator

Why Windsor?

Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title: Development Application Coordinator
Job Posting Number: 2026-0218
Posting Type: Internal and External
Posting Period: Monday, June 22, 2026, at 8:30 a.m. to Friday, July 3, 2026, at 4:30 p.m.
Department: Building – Permit Services
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543589
Grade/Class: 0.16
Number of Positions: Up to 2
Rate of Pay: $36.13 -$42.50 per hour
Hours of Work per Week: 35 hours
Shift Work Required: No

Duties and Responsibilities:

Reporting to the Manager, Application Coordination, or designate, this position is responsible for providing exceptional and accurate customer service to those inquiring about the building permit processes, and to applicants as they proceed with development in the City of Windsor through the building permit process. The Development Application Coordinator is responsible for:

• Providing education and assistance to customers, calculating fees due and refundable, providing initial and zoning by-law review of applications for compliance, and liaise with the applicant and other departments to ensure compliance;
• Conduct plans review under the Building Code Act and Zoning By-law;
• Serve as the Primary City Contact for development application inquiries related to all types of development application processes and be the first source of contact at the municipality for these and other types of inquiries;
• Facilitate assigned applications through the development process, and remain the Primary City Contact for these files through to completion;
• Respond to all front-facing customer service inquiries, referencing applicable legislation as necessary (Building Code Act, The Ontario Building Code, Applicable law as defined by the Ontario Building Code, City Zoning By-law, Other City by-laws and Provincial regulations, including thorough knowledge of City Corporate policies, etc.);
• This role will provide a ‘concierge’ type service to all contacts;
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program; and
• Will perform other related duties as required.

Qualifications:

• Must have an Ontario Secondary School Graduation Diploma plus completion of a three (3) year post-secondary program from a Community College or University in Engineering (Civil, Environment, Mechanical, Electrical, Geotechnical or Construction Management), Architecture, Architectural Technology, Business Administration, Business Management, Law, Political Science,  Bachelor of Commerce Business or, Ontario Ministry of Education equivalencies;
• Must have over three (3) years of work experience in a computerized, customer service focused environment;
• Must have thorough working knowledge of the Building Code Act, Ontario Building Code, Applicable law, City Zoning By-law, Other City by-laws and Provincial regulations, City policies and other appropriate standards and by-laws;
• Must have a pleasant, courteous manner and demonstrate excellent customer service skills;
• Must be able to work independently with the ability to interpret written instructions;
• Must have excellent interpersonal and communication skills and ability to communicate effectively and professionally with all customers;
• Customer service and communication courses and/or workshops taken will be considered an asset; and
• Qualification under the OBOA, General Legal/Process 2012 will be considered an asset.

Physical Demands:

The physical demands analysis associated with this job indicates a sedentary level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free and scent-safe office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.