Part Time Receptionist

South Trail Chrysler is  looking for a Part-Time Receptionist to join our team!

We are looking for a friendly, professional, and organized individual who thrives in a fast-paced environment and enjoys creating a welcoming experience for customers. As the first point of contact for our dealership, the Receptionist plays an important role in supporting the sales team, assisting customers, and helping keep daily operations running smoothly.

The ideal candidate is highly detail-oriented, capable of managing multiple priorities, and committed to maintaining a high standard of customer service in a team-driven environment

As the next step in our hiring process, select candidates will be required to complete a brief video submission.

Benefits:

• Opportunity for advancement – we develop our people and promote from within!
• Lucrative pay plan
• RRSP Matching Program
• Forward thinking work environment
• Employee discounts for you and your family
• A part of McManes Automotive

Responsibilities:

Customers

• Answer phones, greet customers, and handle inquiries in a professional and welcoming manner
• Direct phone leads and customer inquiries to the appropriate to departments
• Manage Deposits/Refunds
• Handle overflow calls from service and take messages if necessary
• Verify customer information and push deals into our CRM
• Provide exceptional customer service while creating a positive first impression of the dealership
• Assist with customer complaints/issues

Inventory

• Update invoices from Chrysler into our inventory system (accounting update, assign stock numbers)
• Stock in vehicles that come in from transport
• Create vehicle files (invoice, NVIS)/key tags/window hangers
• Create PDI work orders for new units that come in from transport
• Input incoming dealer trades into the inventory system
• Print recalls for vehicles on delivery from Dealerconnect

Administrative

• Handle courier incoming/outgoing for sales department
• Order business cards for sales department
• Cheque control (logbook)
• Ensure supplies are adequate (file folders, paper for printer, etc.) in the workspace
• Create deal jackets for sales department
• Keep files for vehicles organized and in sequence
• Manage file/key logbook, gas cards, dealer plates logbook
• Ensure reception and workspace areas remain organized and professional

• Handle confidential customer and dealership information responsibly and according to company policy

• Assist with various forms and paperwork on behalf of customers and the dealership

Expectations:

• Adhere to all company policies and procedures as outlined in the employee handbook

• Maintain a professional appearance, dress appropriately, and demonstrate professional conduct at all times

• Be punctual, prepared, and reliable for scheduled shifts

• Limit personal and social media use during work hours

• Attend meetings and training sessions as required

• Support a positive and team-oriented work environment

Qualifications:

• High attention to detail
• Self-motivated and organized
• Courteous and professional to staff and customers

• Must have open availability, including Saturdays

• A valid Alberta Driver’s License

Thank you for considering a career at South Trail Chrysler!

We value your privacy and are committed to maintaining the confidentiality of your application. Rest assured that your application will be received and handled with the utmost discretion.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants . We thank you for your interest, however, only those applicants selected for an interview will be contacted.