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Food and Beverage Supervisor

Full-time

Hôtel Bonaventure

An iconic landmark of the city, the Bonaventure offers elegance in a unique setting in Montreal. Its luxurious 2.5 acres of gardens with streams inhabited by ducks and fish, along with its heated outdoor pool open year-round, make this hotel an ideal place to blend work and escape. The Bonaventure Montreal Hotel features a restaurant, a bar, and an executive lounge to provide a complete culinary experience for its guests. Whether for breakfast, lunch, or dinner, our guests can savor menus with international and local flavors, crafted by our talented team.

Job Summary

The Food and Beverage Supervisor is responsible for ensuring an exceptional quality service experience across all hotel outlets (restaurants, bar, room service). He/she oversees the smooth operation of daily activities, ensures customer satisfaction, and supervises the food service team.

Key Responsibilities

  • Supervise daily activities of food service outlets, ensuring smooth operations and quality service;

  • Assist the manager in daily tasks;

  • Encourage staff engagement and strengthen team cohesion by creating a positive and motivating work environment;

  • Proactively address complaints and ensure exceptional customer satisfaction;

  • Actively contribute to the continuous improvement of procedures and operations;

  • Ensure compliance with health, safety, and sanitation standards, as well as hotel policies;

  • Assist in scheduling;

  • Train, mentor, and guide employees to ensure the best customer service;

  • Other related tasks as needed.

  • Minimum of 2 years of management experience in food service;

  • Degree in hospitality and restaurant management (an asset);

  • Bilingualism (English and French);

  • Neat appearance and professional presentation;

  • Leadership, professionalism, and a positive attitude;

  • Proactivity and organizational skills;

  • Time management and prioritization;

  • Knowledge of Office Suite and Micros restaurant software (an asset);

  • Experience in a unionized environment (an asset);

  • Availability during the day, evenings, and weekends.

If you are looking for a new challenge and wish to join our wonderful team, apply now or write to us at View email address on hotelleriejobs.com

Vacancy posted 26 days ago
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