HR Business Partner

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

We are looking for a proactive and adaptable HR Business Partner to support our Canadian and US colleagues. This is a varied role that combines hands-on local HR operations, local office management, and business partnering support for two senior executives. The successful candidate will be comfortable moving between strategic people topics and operational detail, bringing sound judgement, strong organisation, and a practical, service-oriented approach.

As part of a global People Team, this role will work closely with the CHRO and colleagues across regions to ensure employees and leaders in Canada and the US receive consistent, high-quality HR support while also reflecting local employment practices, workplace expectations, and office needs.

Key Responsibilities:

HR Operations and Employee Support

• Provide day-to-day HR support to employees and managers in Canada and the US, acting as a first point of contact for local people-related queries.

• Support core HR processes including onboarding, employee changes, absence management, leavers, documentation, and maintenance of HR systems and records.

• Help ensure HR practices and documentation are aligned with Canadian and US employment requirements and internal policies.

• Coordinate with payroll, benefits, finance, IT, and other internal teams to ensure smooth employee lifecycle processes.

• Identify opportunities to improve local HR processes, employee experience, and ways of working.

Business Partnering

• Provide HR business partnering support to two senior executives, building trusted relationships and understanding their business priorities.

• Support leaders with organisational changes, workforce planning, employee relations, engagement, performance, talent, and team effectiveness topics.

• Use people data, feedback, and local insight to help leaders identify risks, opportunities, and practical solutions.

• Balance commercial awareness with employee experience, providing pragmatic advice and escalating complex matters where appropriate.

• Contribute to global People Team initiatives and help translate global frameworks into locally relevant actions for Canada.

Local Office Management

• Oversee the smooth day-to-day running of the local office environment, ensuring employees and visitors have a positive and professional experience.

• Coordinate office supplies, vendors, facilities requests, local events, and practical workplace requirements.

• Support health, safety, and workplace procedures locally, working with relevant internal and external partners as needed.

• Act as a local culture and engagement champion, helping connect the Canadian office with global team activities and communications.

What we're looking for:

• Typically 2–4 years’ as an existing HR Business Partner.

• Experience supporting employees and managers in Canada is preferred; exposure to supporting US colleagues would be an advantage.

• Exposure to employee relations, onboarding, performance processes, HR systems, benefits, or payroll coordination would be beneficial.

• Experience in an international, scaling, SaaS, technology, or multi-site business would be an advantage.

• Relevant HR qualification, degree, or equivalent practical experience is desirable.

• Good working knowledge of Canadian and US HR practices, with the ability to know when to seek specialist advice.

• Strong organisational skills and attention to detail, with confidence managing both structured processes and ad hoc requests.

• Comfortable working directly with senior stakeholders, with the judgement and maturity to handle sensitive topics appropriately.

• Ability to switch between strategic support and operational delivery, staying calm and effective when priorities change.

• Comfortable working independently in Canada while supporting colleagues across Canada and the US, and staying well connected to a London-based CHRO and global team.

• Relationship-led, credible, and able to build trust with employees, managers, senior leaders, and global HR colleagues.

• Solutions-focused, with the confidence to make recommendations and the humility to ask for support when needed.

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• Generous Paid Time Off

• Extended Parental Leave

• ❤️‍ Robust Health Coverage

• Accelerated Learning Paths

• ‍♂️Team Wellness Initiatives

• Company-wide Events

• Employee Resource Groups

• ⭐️ Recognition awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.

This job posting is for an existing vacancy.  

While EcoOnline may occasionally partner with professional recruitment agencies, we will never ask or require candidates to pay for CV writing, career coaching, recruitment services or any part of our hiring process .

If you are contacted by someone claiming to represent EcoOnline and are unsure whether the opportunity is legitimate, please exercise caution and verify the communication through our official careers page or by contacting us directly.

At EcoOnline, we may use AI-assisted note-taking technology during interviews to help capture key discussion points accurately and allow interviewers to focus on the conversation. AI is used only as an administrative support tool. All candidate assessments and hiring decisions are made by trained recruiters and hiring managers. We are committed to handling personal information responsibly and in line with applicable privacy regulations.

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