Credit & Collections Manager

Credit & Collections Manager 

(Ref: 1125708)

Mississauga, ON 

$100,000 - $130,000 + 10% Bonus + RRSP Match

Your New Company

Our client is a well-established North American manufacturing and distribution organization with operations across Canada and the United States. With a long history of success, the company supplies products through both retail and commercial channels and has built a reputation for quality, stability, and customer service.

Employing over 800 people, the organization offers a collaborative, family-oriented culture, strong employee tenure, and the backing of a larger privately held group of companies. The business continues to invest in its people, systems, and processes, making this an attractive opportunity for finance professionals seeking long-term career growth.

This role will be located at their head office in Mississauga. 

Your New Role

Reporting to the Director of Finance, the Credit & Collections Manager will lead the full Order-to-Cash (O2C) and Accounts Receivable function for the organization. You will oversee a team of five Credit and AR Specialists while managing collections, credit risk, cash application, customer management, reporting, and compliance activities across Canada and the United States.

Key responsibilities include:

• Lead, mentor, and develop a team of 5 Credit and AR Specialists
• Manage the full Accounts Receivable and Order-to-Cash cycle
• Develop and execute collection strategies to improve cash flow and reduce bad debt
• Evaluate customer creditworthiness, establish credit limits, and monitor credit risk exposure
• Prepare cash flow forecasts, AR reporting, and presentations for senior leadership and the Board
• Oversee EDC insurance programs and related risk management processes
• Support onboarding of key customer accounts and ensure accurate customer documentation
• Ensure compliance with U.S. and Canadian tax and customer documentation requirements
• Drive process improvements and operational efficiencies across the AR function
• Partner with finance and business leaders on strategic initiatives and ad hoc projects

This position is based in Mississauga and operates primarily in-office, with limited work-from-home flexibility throughout the year.

What You'll Need to Succeed

To be considered for this opportunity, you will possess:

• 7+ years of progressive Accounts Receivable, Credit, and Collections experience
• 3+ years of people leadership experience managing a Credit, Collections, or AR team
• Strong experience overseeing the full Order-to-Cash process
• Proven expertise in credit risk assessment, credit policies, collections, and cash flow management
• Experience preparing executive-level reporting, forecasts, and financial analysis
• Knowledge of customer documentation and tax compliance requirements across Canada and the United States
• Experience managing EDC insurance programs or similar export credit insurance arrangements
• Strong leadership, coaching, and stakeholder management skills
• Experience driving process improvements and operational efficiencies
• Experience using ERP systems, ideally Microsoft Dynamics 365 Business Central
• Ability to travel occasionally within the United States

What You'll Get in Return

• Competitive salary of $100,000 - $130,000
• 10% annual bonus
• RRSP matching program (4.5% company match following eligibility period)
• Flexible working hours with core hours between 10:00 a.m. and 3:00 p.m.
• Limited overtime requirements and strong work-life balance
• Comprehensive health, dental, vision, life, and disability coverage
• Health Spending Account and Flexible Spending Account
• Employee Assistance Program and wellness resources
• Tuition reimbursement program
• Paid vacation and floating days
• Employee recognition programs and engagement events
• Career development and progression opportunities within a growing organization

What You Need to Do Now

If you meet all the requirements for this role, please apply quoting reference number: 1125708. Thank you in advance for your interest. We regret that we can only respond to candidates chosen for interview.