Journeyman Heavy Duty Technician
New West Truck Centres
Journeyman Heavy Duty Technician
Red Deer, AB
Why Work Here
New West Truck Centres is a heavy truck dealership with locations across Southern Alberta and British Columbia. We represent Freightliner and Western Star trucks and are committed to keeping our customers moving.
We are looking for a Journeyman Heavy Duty Technician to join our Red Deer Service team. This role is best suited for a strong diagnostic technician who is confident troubleshooting electrical systems, engines, aftertreatment, and heavy truck drivability concerns.
Treated Well.
Your skill and dedication do not go unnoticed here. This is a workplace where effort, reliability, and leadership on the floor are recognized and rewarded.
You will work alongside experienced service leaders and a team that values communication, accountability, and getting the job done right. Our mechanics’ voices matter, and feedback from our Heavy Duty Service team helps drive real improvements in how we operate.
Trained Well.
Even as a Journeyman, your development matters. We provide OEM training, certifications, and ongoing in-house learning opportunities to keep you current with the latest advancements in heavy truck technology.
Experience with Freightliner products, Detroit diagnostic software, and Cummins diagnostic software will help you be successful in this role.
Paid Well.
We offer more than just a competitive hourly rate. Our total rewards package includes:
• Competitive hourly wage based on experience and certification
• Health and dental benefits
• Vision and life insurance
• Employee & Family Assistance Program, EFAP
• Ongoing OEM and in-house training opportunities
The Role
Repair, Approx. 70%
• Perform hands-on diagnostics, repairs, and maintenance on heavy duty trucks and equipment
• Troubleshoot electrical systems, engine concerns, aftertreatment faults, and related components
• Complete CVIP inspections in line with regulatory requirements
• Test vehicles to ensure they meet safety standards and manufacturer specifications
• Coordinate with Parts Technicians to ensure required components are available or ordered
Problem Solving, Approx. 20%
• Review detailed repair concerns provided by Service Advisors
• Diagnose complex engine, transmission, hydraulic, electrical, electronic, and aftertreatment systems using advanced diagnostic tools
• Use Detroit and Cummins diagnostic software to interpret fault codes, document findings, and support accurate repairs
• Apply Freightliner product knowledge to diagnose issues efficiently and recommend the right repair path
Reporting & Training, Approx. 10%
• Accurately track time and document all repair work performed
• Participate in ongoing training to stay current with new technologies, OEM procedures, and diagnostic systems
• Communicate repair findings clearly with Service Advisors, Parts Technicians, and service leadership
Shift Schedule
• Tuesday to Friday
• 10.5 hour days
• 4-day work week
• Full-time schedule
Education, Certification & Experience
• Journeyman Heavy Equipment Technician certification required, Red Seal preferred
• Valid CVIP licence required
• Freightliner product experience strongly preferred
• Experience with Detroit and Cummins diagnostic software required
• Strong troubleshooting skills with electrical systems, engines, and aftertreatment
• Valid Class 1 or Class 3 driver’s licence is an asset
3 Things to Be Successful in This Role
• Strong internal drive and curiosity to get to the “why”
• Team-first mindset and willingness to support others
• Commitment to continuous learning and improvement
Other Details
• This is a full-time position based out of our Red Deer branch
• Tuesday to Friday schedule, 10.5 hour days
$42.36 - $44 per hour
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