Fire Alarm Service Technician

About Sterling Fire Protection

As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety.

Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. We don’t just fight fires - we ignite your career!

As a Fire Alarm Service Technician , you will play a crucial role in ensuring the safety and protection of properties and lives. Your primary responsibility will be to inspect, test, troubleshoot, and maintain fire alarm systems, ensuring they are fully operational and compliant with all safety standards. You will also serve as a key point of contact for clients, providing expert advice on fire safety.

What we offer

At Sterling, we treat our employees right. An employee of Sterling Fire Protection can look forward to the following:

• $35.00 - $44.00 per hour based on qualifications and experience
• A minimum of 40 hour week, primarily between Monday and Friday (except when on-call, or work on special projects)
• Paid time off
• Life Insurance, Disability Insurance, AD&D
• Extended health care benefits
• Vision and Dental
• An industry-leading Employee Assistance Program and Teladoc virtual medical care
• Optional RRSP or TFSA plan with employer contributions
• Casual dress and a fun, close-knit corporate culture where employees are valued and everyone is accepted
• Company events
• Various other perks and benefits based on achievement of goals

Who You Are

• You have a positive attitude and excellent communication skills
• You are punctual, highly organized, and great attention to detail
• You are analytical and a natural problem solver
• You are diligent in writing reports and paperwork

What You Bring

• Journeyperson Electrician with CFAA license, or working towards CFAA license; or
• Technician with CFAA license, or working towards CFAA license
• Certification in applicable field. This may include one or several of the following: Fire Alarm Systems, Emergency Lighting, Monitoring
• A valid driver’s license and a clean driver’s abstract is required to operate a company vehicle

What You’ll Do

Technicians must be able to perform the following during the course of their employment:

• Conduct inspections on Fire Alarm and related systems. Performing inspections completely and effectively with other technicians. This includes various fire alarm systems, emergency lighting, and monitoring. Ensure all systems are in operation at end of shift.
• Travel in and around Edmonton, occasionally across Alberta. Although most of Sterling's work is in and around Edmonton, you will be asked to travel around the province completing inspections from time to time.
• Repair systems and perform maintenance. Repair all types of systems (as described above) as required to ensure operability. Perform maintenance to conform with codes and to maintain peak performance of systems.
• Prepare reports for completed inspections, repairs, or maintenance. Complete reports in an organized, timely manner. Reports should be completed onsite when possible, request additional time when necessary.
• Complete scheduled appointments and provide appropriate comments. Use scheduling software to complete appointments and ensure comments/deficiencies are complete and concise for use by other members of the team.
• Utilize scheduling software as directed by management. Ensure scheduling software is filled out completely and correctly for use by other members of the team.
• Complete timecard submissions. Complete accurate timecard entries throughout the day and submit complete time cards weekly on time.
• Maintain company vehicle. Perform basic maintenance such as oil changes, headlight and wipe checks, ensure cleanliness, ensure adequate stock levels, and perform safety checks.
• Represent Sterling Fire with clients. Ensure Sterling Fire’s interests are always being represented while communicating with clients and while on site.
• Communicate with dispatch and management. Effectively communicate with the office to ensure your productivity. This covers a wide range of scenarios from scheduling items to training, from safety to vacation requests. Communications should be constantly taking place to ensure your effectiveness in all aspects of your job.
• Attend service calls. Attend regular hours and after-hours calls as directed and ensure systems are left in operation.
• Troubleshoot systems. Perform technical investigations and troubleshoot as required. Repair systems and ensure systems are left in operation.
• Participate in on-call rotation. Be available and prepared for standby shifts. Calls must be answered immediately and attended to within 1 hour if in town, departure within 30 minutes if out of town. Ensure systems are left in operation.
• Professional Appearance. Technicians are required to ensure they are representing Sterling Fire appropriately with their appearance. Professional clothes/company uniform and a neat appearance are requirements of the job.

If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We look forward to hearing from you!

Sterling Fire Protection is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to any of these factors. We encourage individuals from underrepresented backgrounds to apply and join us in our mission to enhance fire safety and protection for all.