Accounts Receivable Analyst

About Achievers

The Achievers Employee Experience Platform™ is more than a thank you program. Our recognition platform inspires employees to recognize everyone, everyday, and everywhere – driving results that matter. With almost 4 million global users, the Employee Experience Platform empowers employees in over 170 countries. Visit us at to learn more and check out our platform in action here . Join our team of A-players who bring passion to our purpose and believe that meaningful change can create extraordinary outcomes.

Our commitment to you:

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights. 

We are seeking a detail-oriented and proactive  Accounts Receivable Analyst to join our dynamic Accounting team. This role is responsible for managing the full accounts receivable cycle, including invoicing, collections, reconciliations, and reporting. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and the ability to thrive in a fast-paced, collaborative environment. 

Responsibilities:

• Manage the full-cycle accounts receivable process, including billing, collections, and cash application. 
• Prepare and issue accurate invoices and credit memos in accordance with contractual terms and company policies. 
• Review and interpret customer contracts and order forms to ensure accurate setup and maintenance of customer master data. 
• Perform regular account reconciliations and resolve discrepancies in a timely manner. 
• Monitor aging reports and proactively follow up on overdue accounts to ensure timely collections. 
• Collaborate with internal teams (Sales, Customer Success, Legal) to resolve billing issues and improve customer satisfaction. 
• Generate and analyze monthly AR reports and KPIs to support financial planning and decision-making. 
• Assist with internal and external audits by preparing documentation and responding to auditor inquiries. 
• Contribute to the development and implementation of process improvements and automation initiatives. 
• Maintain compliance with internal controls, accounting policies, and regulatory requirements. 

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business Administration. 
• Minimum 2 years of experience in accounts receivable, billing, or collections. 
• Strong understanding of accounting principles and AR best practices. 
• Proficiency in Microsoft Office Suite, with advanced Excel skills (e.g., pivot tables, VLOOKUPs, formulas). 
• Experience with ERP systems such as  NetSuite and CRM platforms like  Salesforce is highly desirable. 
• Prior experience in a  SaaS or subscription-based business model is preferred. 
• Excellent analytical, organizational, and problem-solving skills. 
• Strong interpersonal and communication skills, with the ability to interact effectively with internal and external stakeholders. 
• Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment. 
• High level of accuracy and attention to detail. 

Why you’ll love working at Achievers:

- We are passionate about disruptive technology that’s rooted in science, research and data.

- We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!

- We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 

- We believe in moving quickly, failing fast, and adapting to change. 

- We enjoy coming to work every day because we believe in our product and love our culture.

- We’re committed to achieving excellence in everything we do. 

Benefits & Perks for permanent full time employees:

Competitive Pay

Parental Leave Top-up

Health Benefits and Life Insurance Coverage Upon Your First Day

RRSP Matching

️ Flexible Vacation

Employee and Family Assistance Program

‍ Full access to the LinkedIn Learning Library

Internal Mentorship Program

Employee-Led Employee Resource Groups

A beautiful office space located in Liberty Village, Toronto

✨ Participation in our Points-based Employee Recognition Program

Opportunities for professional development and career growth

Our work environment:

Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family.  

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

Achievers does not use AI to make hiring decisions. When you apply to work with us, a real person reads your application—every time. We believe in thoughtful, human-centred hiring, and we think your experience, personality, and potential can’t be judged by an algorithm. That’s why we keep it personal and take the time to get to know each qualified candidate.